Restoration Manager

Servpro of CHHM is hiring a **Restoration Project Manager**! **Benefits** - Competitive compensation - Paid Training - Career progression - Personal and Professional development And more! As the **Restoration Manager**, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence. **Key Responsibilities** - Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software. - Negotiate with customers and/or clients for approval of restoration activities. - Schedule, coordinate and oversee crews, assets and subcontractors to provide service on active projects to include subcontractors. - Review job site documentation to support the services provided and ensure proper client requirements and billing process. - Maintain all communications with customers, teammates, vendors, and insurance representatives . - Manage production expenses including labor, equipment, vehicles, and other assets. - Manage the customer and client experience and overall satisfaction. Provide priority response to potential customers, as needed. - Actively engage in recruiting, hiring, and training teammates. **Position Requirements** - Valid driver’s license - High school diploma/GED; Associate degree or Bachelor’s degree preferred - At least 1 year of management and/or supervisory experience - At least 3 years of industry experience - IICRC certifications required = Water/Fire/Mold/Trauma/Bio & Commercial - Demonstrated Leadership & Organizational skills - Technology use **Skills/Physical Demands/Competencies** - Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance - Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) - Ability to repetitively push/pull/lift/carry objects - Ability to work with/around cleaning agents - Ability to successfully complete a background check subject to applicable law **Pay** starts at $ 25.00 - $ 35.00 per hour based upon experience. Each SERVPRO® Franchise is Independently Owned and Operated. *All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.* Compensation: $25.00 per hour ## Picture yourself here fulfilling your potential. At SERVPRO^®^, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^®^ career opportunities near you is easy! We look forward to hearing from you. *All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.*