Restaurant Team Member- (Cashier & Kitchen) - Charley's (Jonathan)

**Walk In interviews Welcome:** 12011 S LAS VEGAS BLVDLAS VEGAS NV 89183 1. **Customer Service:** - Greet customers with a friendly and welcoming attitude. - Take customer orders and process them accurately through the point-of-sale (POS) system. - Answer questions about the menu, ingredients, and promotions in a helpful and informed manner. - Ensure customers receive their food and beverages in a timely manner and that their experience meets Charley’s standards for quality. - Handle customer concerns or complaints professionally and promptly, escalating to management if necessary. 2. 3. **Food Preparation:** - Assist in preparing food items according to Charley’s Cheesesteaks’ menu standards. - Ensure that food is cooked and presented to meet quality and safety standards. - Operate kitchen equipment such as grills, fryers, and ovens safely and according to guidelines. - Follow all food safety and sanitation procedures to maintain a clean and safe environment. - Assist in prepping ingredients and assembling orders as needed. 4. 5. **Cleaning & Organization:** - Maintain cleanliness and organization of the restaurant, including dining areas, kitchen, and restrooms. - Clean and sanitize workstations, counters, utensils, and equipment regularly. - Assist in clearing and resetting tables as needed. - Ensure that trash is disposed of in a timely manner and that the restaurant remains neat throughout the day. 6. 7. **Team Collaboration:** - Work closely with other team members to ensure smooth operations and excellent service. - Assist with stocking and replenishing supplies as needed. - Support team members during busy periods, helping with tasks to maintain a fast and efficient workflow. - Participate in team meetings and contribute ideas for improving operations and customer satisfaction. 8. 9. **Cash Handling & POS:** - Accurately handle cash and credit card transactions, following proper procedures for payment processing. - Operate the POS system to enter orders, process payments, and issue receipts. - Ensure that all cash handling practices meet company standards and follow proper cash-out procedures at the end of the shift. 10. 11. **Promotions & Up-Selling:** - Promote menu items and special offers to customers to increase sales. - Suggest add-ons or upgrades in a friendly manner, such as drinks or sides, to enhance the customer’s meal. - Assist with store promotions and encourage customers to try new menu items. 12. **Skills and Qualifications:** - Positive attitude with a focus on providing excellent customer service. - Ability to communicate clearly and effectively with customers and team members. - Ability to work in a fast-paced environment while maintaining attention to detail. - Willingness to learn new tasks and operate kitchen equipment safely. - Strong work ethic, reliability, and a team-oriented mindset. - Ability to handle cash and process transactions accurately. - Basic math skills to handle cash register operations and give correct change. - Ability to follow food safety and sanitation guidelines. **Education & Experience:** - No prior experience required; training will be provided. - Previous experience in food service or customer service is a plus but not necessary. **Physical Demands:** - Ability to stand for long periods and work in a fast-paced environment. - Ability to lift up to 25 pounds, bend, and reach. - Ability to perform repetitive tasks, including food prep Competitive hourly wage. Opportunities for growth and advancement. Employee discounts on food and fuel.