Restaurant Server

## Description We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a [team player](https://resources.workable.com/team-player-interview-questions) and be able to effectively communicate with our [Kitchen Staff](https://resources.workable.com/cook-job-description) to make sure orders are accurate and delivered promptly. Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests. **Responsibilities** - Greet and escort customers to their tables - Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) - Prepare tables by setting up linens, silverware and glasses - Inform customers about the day’s specials - Offer menu recommendations upon request - Up-sell additional products when appropriate - Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization - Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages - Communicate order details to the Kitchen Staff - Serve food and drink orders - Check dishes and kitchenware for cleanliness and presentation and report any problems - Arrange table settings and maintain a tidy dining area - Deliver checks and collect bill payments - Carry dirty plates, glasses and silverware to kitchen for cleaning - Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) - Follow all relevant health department regulations - Provide excellent customer service to guests ## **Requirements** - Proven work experience as a Waiter or Waitress - Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS) - Basic math skills - Attentiveness and patience for customers - Excellent presentation skills - Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment - Active listening and effective communication skills - Team spirit - Flexibility to work in shifts - High school diploma; food safety training is a plus