Resource Manager

Hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE We’re looking for a passionate eager to learn Resource Manager to join our EMEA resourcing team for our Experience & Engineering supporting DACH Team (Across Germany and Switzerland) and other EMEA-wide tasks. This role is essential in ensuring efficient resource allocation, optimizing utilization, and aligning with business growth in a fast-paced digital environment. You’ll be responsible for supporting other Resource Managers matching the right talent to the right projects - balancing team skills, availability, and project needs to deliver high-quality work, on time and on budget. This includes managing billable headcount, supporting dynamic staffing needs, and planning ahead with the Commercial team to align with the business pipeline. A basic understanding of digital project delivery (e.g., websites, e-commerce, mobile apps) and the roles involved - such as UX/UI Design,Strategy, Engineers, QA, Devops , among others. We’re looking for someone with excellent people skills, an analytical mindset, and a proactive approach to team planning - someone who can help us operate with agility, elevate our talent, and support impactful client work. At DEPT®, you’ll work in a creative, fast-moving environment alongside brilliant minds, for a wide range of global clients. We value curiosity, growth, and a drive to make a positive impact. WHAT YOU'LL DO Key Responsibilities: Resource Planning Support Support the Senior Resource Manager in tracking and updating resourcing requests across Experience & Engineering teams Help monitor capacity and utilization data for assigned accounts, flagging over/under-allocation to the Senior RM Update staffing plans and allocations in the system as directed by senior team members Demand Forecasting Support Update the resourcing tool with forecast information provided by the Senior RM and Project Managers Keep forecast data current and organized so it's ready for review Support bench reporting by pulling and organizing data on available resources Cross-Regional Coordination Support the Head of RM with cross-regional accounts by understanding resource requests and following up with other RMs to check availability across markets Support the search and onboarding of freelancers and partners when needed Support freelance tracking across EMEA Stakeholder Support Act as a day-to-day point of contact for basic resourcing questions from Project Managers and Craft Leads, escalating complex issues to the Senior RM Help prepare materials and updates for stakeholder meetings Support communication between resourcing and delivery teams Issue Flagging & Follow-Up Identify and flag potential scheduling conflicts or resourcing risks to the Senior RM Help track resolution of conflicts and follow up to ensure changes are implemented correctly Reporting & Data Maintenance Maintain accurate and up-to-date data in resource management tools (e.g., Resource Guru) Support time tracking and allocation compliance by following up with teams on missing entries Pull and organize reports on utilization, capacity, and bench/freelance ratios for the Senior RM Assist in preparing regular reporting summaries for leadership review WHAT YOU'll BRING Experience & Background 1–2 years of experience in Resource Management, Project Coordination, or a related administrative/support role, ideally within a digital agency or product environment Exposure to working across multiple markets or cultures is a plus (EMEA experience is a plus) Digital & Technical Understandi…