Resort Pool Head Lifeguard

**Job Title:** Head Lifeguard (Water Park Duty Manager) **Location:** Gaylord Pacific Resort and Convention Center **Managed by:** Innovative Attraction Management **Category:** Part Time **Pay Rate:** $23 **Job Description:** The Head Lifeguard at Gaylord Pacific Resort and Convention Center is a leadership role responsible for overseeing the safety, operations, and performance of the water park. As the Duty Manager, you will supervise the Front-Line Lifeguard team, ensure compliance with safety standards, and deliver exceptional guest experiences. This position requires strong leadership skills, advanced lifeguard certifications, and a commitment to maintaining a safe and enjoyable environment for all guests. **Key Responsibilities:** - **Duty Manager Responsibilities:** - Act as the primary point of contact for water park operations, ensuring smooth day-to-day functioning. - Oversee the scheduling, training, and performance of Front-Line Lifeguards. - Conduct regular safety audits and inspections to ensure compliance with local, state, and company safety standards. - Manage emergency situations, providing leadership and direction to the lifeguard team and other staff. - **Lifeguard Supervision:** - Train, mentor, and evaluate Front-Line Lifeguards to ensure they meet performance and safety standards. - Conduct in-service training sessions to maintain lifeguard skills and readiness. - Monitor lifeguard rotations and ensure proper coverage of all water park areas. - Address and resolve any performance or behavioral issues among the lifeguard team. - **Safety and Emergency Response:** - Serve as the lead responder in life-threatening emergencies, providing advanced care and coordinating with emergency services as needed. - Ensure all lifeguards are equipped with the necessary tools and knowledge to perform their duties effectively. - Maintain and inspect all safety equipment, including first aid kits, rescue tubes, and AEDs. - **Guest Service and Operations:** - Uphold the high guest service standards of Gaylord properties, ensuring a welcoming and enjoyable experience for all visitors. - Address guest concerns and complaints promptly and professionally. - Collaborate with other departments to ensure seamless operations and guest satisfaction. - **Administrative Duties:** - Maintain accurate records of incidents, training sessions, and equipment inspections. - Assist in the development and implementation of water park policies and procedures. - Prepare reports for management on water park operations, incidents, and team performance. **Requirements:** - **Certifications:** - Must hold an active Instructor Certification from an accredited lifeguard training agency (e.g., StarGuard Elite). - CPO/AFO Certification (preferred) - **Experience:** - Minimum of 2 years of lifeguarding experience, preferably with at least 1 year in a supervisory or leadership role. - Proven experience in training and mentoring lifeguards. - **Physical Requirements:** - Ability to stand and walk for extended periods in various weather conditions. - Lift and carry equipment or objects weighing up to 50 pounds. - Demonstrate the ability to swim 100 yards continuously and tread water for 2 minutes without the use of hands. - Retrieve a 10-pound weight from a depth of 6 feet in the pool and swim it to the surface. - Perform all physical duties required of a lifeguard, including distance running and emergency response. - **Characteristics:** - Strong leadership and decision-making skills, with the ability to remain calm under pressure. - Excellent communication and interpersonal skills, with the ability to motivate and inspire a team. - A deep commitment to safety and guest satisfaction. - Attention to detail and the ability to manage multiple tasks simultaneously. - Proactive and solution-oriented mindset. - Must be available 4 days a week including Saturdays, Sundays and holidays **Work Environment:** - This is a part-time position requiring flexibility to…