Residential Upgrade Technician

We are seeking a **Residential Upgrade Technician** in **Charlotte, NC** to join our team! In this role, you'll be responsible for installing our state-of-the-art home security solutions for residential customers. This is an excellent opportunity to earn performance-based income while providing a valuable service and offering additional products to our customers **What You’ll Do:** - Install security systems for residential clients according to job specifications and customer needs - Provide excellent customer service by establishing positive relationships and offering solutions to enhance their security experience - Follow wiring diagrams, hook-up procedures, and safety standards to ensure quality installations - Conduct tests to verify system performance and instruct customers on using the equipment - Maintain inventory, process paperwork, and support the training of new installation technicians **What We’re Looking For:** - High School Diploma or equivalent - Experience with construction, cable installation, or low voltage systems is a plus - Strong customer service skills with the ability to handle payments and complete accurate paperwork - Must be detail-oriented, capable of following technical instructions, and safety-conscious - Ability to represent the company professionally and maintain product knowledge, including features, pricing, and promotions **What’s In It For You:** - - **$60,000** annual average earnings (hourly paid training and 100% uncapped commission) - Career mobility opportunities—this is more than just a job! - Company fuel card, company equipment provided (i.e. vehicle, iphone, ipad) - Comprehensive and on-going training when you start, includes leadership development. - Engaging and fun company culture that succeeds through diversity. - Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO). - Free monitored security system after 90 days.