Residential Program Supervisor

**Now with a $2,000 sign-on bonus for new Seneca employees!** *Are you a mental health professional with experience in crisis work with minors and their families? Ready to take on a leadership role?* We're looking for a compassionate and organized leader to support and develop a team of direct care staff while ensuring high-quality, 24/7 services for youth and families. In this role, you will provide coaching, supervision, crisis support, and operational oversight, helping staff succeed and foster a positive, equity-centered team culture. As the **Crisis Program Supervisor**, you'll oversee scheduling, documentation, compliance, and program performance to ensure safety and effective youth-focused services. *If you believe you embody our core values of respect, curiosity, and hope; we would love to hear from you!* **ABOUT SENECA** **Seneca** has been nominated among the [Bay Area’s Top Workplaces](https://topworkplaces.com/company/seneca-family-of-agencie/bayarea/) for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on [Diversity, Equity, and Inclusion](https://senecadei.wordpress.com/) to bring equity and justice to the youth and families we serve. **RESPONSIBILITIES** - Provide individual and group supervision, coaching, training, and support to direct care staff - Lead hiring, onboarding, performance management, and staff development efforts - Foster a positive team culture grounded in anti-racism, anti-oppression, and equitable outcomes for youth, families, and staff - Develop and manage staff schedules to ensure safe and effective 24/7 program operations - Maintain awareness of all youth in care and ensure appropriate safety planning and crisis response - Respond to crises and provide consultation, guidance, and support to staff as needed - Review, approve, and provide feedback on documentation to ensure compliance, quality standards, and accurate billing - Monitor program performance, contract requirements, and required data tracking and reporting - Participate in an on-call rotation and collaborate with multidisciplinary teams to support program operation **QUALIFICATIONS** **REQUIRED:** - Education/Experience Requirements: - Master’s degree in Social Work/Counseling/Psychology/Marriage & Family Therapy **OR** - Bachelor’s degree + 3 years of experience - Applicable experience can include paid or unpaid experience working with youth or families, working in a mental health setting or providing crisis support to youth - Be part of a rotating emergency on-call system, scheduled ahead of time - At least 21 years of age - Valid driver's license, clean driving record, and insurability through Senecas’ insurance policy - TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements **PREFERRED:** - Ability to work as part of and facilitate the development of a multi-disciplinary team - Strong critical-thinking, organizational, and presentation skills - Supervisory experience **SCHEDULE** - Full-time; four 10-hour shifts per week - Option 1: Monday - Thursday, 4pm - 2am - Option 2 : Wednesday - Saturday, 8am - 6pm - Exact schedule can be determined with the program Director - Rotating on-call shift scheduled ahead of time **BENEFITS** - Starting at **$83,319 - $97,319** per year - Additional compensation upon passing the bilingual language proficiency exam - Salary increase every year - **$2,000 sign-on bonus** - Mileage reimbursement - Stipends provided to staff members participating in the emergency on-call shifts - Comprehensive employee benefits package: - Medical, dental, vision, chiropractic, acupuncture, fertility coverage - Long-term disability, family leave, and life insurance - 50% paid premiums for dependents - 403b Retirement Plan - E…