Resident Storage Engineer

## **Position Overview** MetroSys is seeking an experienced **Resident Storage Engineer** to provide onsite operational and engineering support for a large-scale enterprise storage environment during a strategic migration from **NetApp to Pure Storage FlashArray (Block and File)**. This role serves as the primary technical resource supporting the client's transition, helping maintain operational stability while providing day-to-day administration, performance monitoring, optimization, and knowledge transfer. The ideal candidate has strong enterprise storage experience, excellent troubleshooting skills, and enjoys working closely with customer engineering teams in a highly secure environment. * * * ## **Key Responsibilities** - Serve as the onsite technical resource supporting the migration from **NetApp to Pure Storage FlashArray**. - Assist with daily administration and operational support of the storage environment. - Monitor storage health, availability, utilization, and capacity, proactively identifying potential issues. - Analyze storage performance and recommend optimization opportunities. - Support storage provisioning, volume management, snapshots, replication, and capacity planning. - Assist with upgrades, firmware updates, patches, and lifecycle management activities. - Troubleshoot storage hardware, software, and performance issues while coordinating with vendor support as needed. - Participate in preventive maintenance activities and operational health reviews. - Support incident, problem, and change management processes, including ticket management and documentation. - Assist with implementing recommendations from availability, capacity, and performance assessments. - Conduct storage configuration reviews and validate adherence to operational best practices. - Evaluate new Pure Storage features and functionality and assist with implementation planning. - Develop and maintain operational documentation and standard operating procedures. * * * ## **Customer Success & Advisory Responsibilities** - Support customer staff throughout the transition to the new storage platform. - Provide technical guidance on day-to-day operations within the Pure Storage environment. - Recommend best practices for provisioning, storage management, and operational processes. - Assist customer teams with configuration reviews and optimization efforts. - Deliver informal knowledge transfer and mentoring to customer administrators. - Assess customer operational readiness and recommend additional training where appropriate. - Partner with infrastructure and operations teams to ensure a successful production environment. * * * ## **Required Qualifications** - **5+ years** of enterprise storage engineering or storage administration experience. - Experience administering enterprise storage platforms such as: - Pure Storage FlashArray - NetApp - Dell EMC - HPE - Strong understanding of: - Block and file storage - SAN and NAS technologies - Fibre Channel - Storage networking - Capacity planning and performance tuning - Experience performing storage migrations or technology refresh projects. - Strong troubleshooting skills across enterprise storage environments. - Experience working directly with customer operations teams. - Excellent communication and documentation skills. - **Active TS/SCI Security Clearance required.** - Ability to work full-time onsite within a secure (Dark Site) environment. * * * ## **Preferred Qualifications** - Pure Storage FlashArray administration experience. - Pure Storage certifications. - Experience migrating from NetApp to Pure Storage. - Familiarity with VMware, Hyper-V, or other virtualization platforms. - Experience supporting mission-critical government or defense environments. - ITIL or enterprise operational support experience.