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Resident Services

Berkshire Group, LLC · Skyline Towers
Full-timeSkyline TowersFinance & Insurance$94,000–$126,000/yr
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About the Resident Service role

Resident Service positions focus on delivering results in their domain. This page aggregates open Resident Service roles and what employers typically expect.

Company Overview Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders. If you’re interested in a workplace where everyone feels empowered to bring their full, authentic selves to work each day, come join our talented and growing team at Berkshire Residential Investments. Our environment of entrepreneurial spirit, culture of expertise and our people-first approach will allow you to thrive while continuing to grow in your career. ....Tag you're it!!!!!.... Our “IT factor” means we are the best in what we do and are always striving to be even better! Team “IT FACTOR” Berkshire is a nationally respected property management team that creates memorable and valuable experiences for all of our stakeholders by attracting fun, engaging talent that is committed to excellence in everything we do! We own and manage our own properties, and we have one asset that sets us apart from the others –Berkshire people. We offer 3 weeks of vacation, personal development plans, great insurance, a 25% rent discount (and so much more!)... Take a look at what makes us different…. Our vision is to kindle an exceptional experience one relationship, one investment, one neighborhood, at a time. Here is what your day might look like.... As one of our Resident Services Coordinators, your day is all about BEING FLEXIBLE! The go to person!! The Residents and the site departments depend on you!! Your day includes supporting the Leasing department (and stepping in when necessary to sell/lease) working with renewals and helping the maintenance team to ensure great service! Paying attention to the details makes you the person the resident’s love to see! Being that go to person for the residents! You’ve got the answers!! Be the right-hand person for the leasing team!! Helping to greet prospective clients and possibly showing the property if a helping hand is needed You might work with the residents and team to promote our lease renewals Be the voice of the property handling our phone calls. Processing the service request from resident, to maintenance and the follow up Be entrepreneurial with suggestions and ideas for improving resident satisfaction and events EAS123 We believe Berkshire Residential values diversity, equity, inclusion and belonging . Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.

Salary estimate

$94,000 – $126,000/yr
Provided by the employer.

Skills for this role

GO

Resume tips for Resident Service applicants

Interview preparation

Prepare concrete STAR-format stories that show Resident Service outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Resident Service problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About Berkshire Group, LLC

Berkshire Group, LLC is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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