Residence Life Coordinator

## Job Description Summary The Residence Life Coordinator is responsible for the daily front desk operations of residence life, and independently coordinates and leads a high-quality Residential Life programing, and front desk operations. The Residence Life Coordinator supervises Graduate Assistants, coordinates residential programming, and responds to on call situations as they arise. In addition, the coordinator oversees administrative processes within the residence halls, educates students on community standards, and supports the University's retention efforts by closely monitoring and supporting students in their care. This position requires significant interaction and collaboration with many college partners. Reporting to the Assistant Director of Residence Life. Coordinator position opening. The Area Coordinator is a professional, full-time, live-in staff member within the Office of Student Affairs. ## Job Description **DUTIES AND TASKS:** - Assist in staff hires, trains, mentors, and supervise a team of 6 Graduate Assistants as they develop as leaders and serve the residential population. - Facilitate large-scale department wide events, programs and initiatives offered to the entire campus community relating to topics around leadership, collaboration, innovation, adaptability, sustainability, community engagement, and more. - Participate in a rotating duty schedule, providing on-call/on-duty emergency and crisis response for students. - Provide facilitation for conflict resolution issues, assist students, and refer students to appropriate University and community resources. - Provide in-person response to critical incidents and maintain on-going student follow-up until reasonable care is provided. - Serve as first contact to students and parents in dealing with interpersonal concerns. - Provide consistent coaching, feedback, and professional development for Graduate Assistants. - Develop meaningful working relationships with Graduate Assistants through one-on-one’s and staff meetings. - Promote student learning through initiatives that enhance belonging, wellness, and intercultural engagement. - Respond to crises, behavioral concerns, and emergency situations with professionalism and empathy. - Understand and uphold the Student Code of Conduct and the Guide to Residence Hall Living. - Participate in department-wide processes including hall openings and closings, health and safety inspections, damage billing, and housing selection. - Manage a budget used for programming and student staff development within their assigned area. - Maintain accurate data, reports, and assessment outcomes for assigned functional areas. - Demonstrate a commitment to Saint Leo University’s institutional goals. - Attend departmental, divisional, and institutional meetings, and serve on committees as assigned. - Marketing for the department - Other duties as assigned. **REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:** - Must be a positive, contributing member of the Saint Leo University community, recognizing the University’s Catholic Benedictine values. - Must be an ethical person with strong values of integrity and confidentiality. - Excellent written, oral, interpersonal and organizational skills. - Ability to establish priorities and manage time wisely. - Willingness to embrace new technologies and innovative organizational practices. - Excellent customer service and communication skills with team members, students’ families, and colleagues. - This position is designated as an essential employee and may be required to report to work as scheduled when University offices are closed due to severe weather or other conditions. **Knowledge:** - Knowledge of or the ability to learn quickly the Saint Leo University software programs such as Workday, Residence by Symplicity and Microsoft Office and excel. **Skills:** - Strong administrative and communication skills. - Strong customer service skills. - Strong technology and marketing skills. **Abilities:*…