Repo Coordinator II

# Overview: Help to mitigate losses by coordinating the repossession of delinquent collateralized consumer bank auto & recreational vehicle loans (e.g., boats, RV’s, motorcycles). ## Primary Responsibilities: - Receive referrals from in-house Collections departments, typically at the 85 day past due point, or by way of voluntary repossessions. - Coordinate the repossession and transportation of collateral with dedicated list of external repossession agents. - Ensure repossession agents are provided with all necessary and accurate information to successfully recover collateral. - Interact with in-house collectors, external vendors, attorneys and law enforcement to ensure successful recovery of collateral. - Research value of collateral in order to provide information to Remarketing Team to determine the cost and benefit of repossession activity. - Perform skip-tracing as necessary to locate collateral if repossession agents are unable to locate collateral after two attempts. Make customer contact in order to coordinate payments or collateral surrender. - Perform collections activities as needed. - Negotiate settlements with mechanic’s lien holders, impound lots, marinas, dealerships, etc. - Participate in Audits at vendor sites as requested by management. - Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. - Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. - Promote an environment that supports belonging and reflects the M&T Bank brand. - Complete other related duties as assigned. ## Scope of Responsibilities: Works 200+ accounts per week. Direct contact with external repossession agent vendors, attorneys and law enforcement. This position has customer contact. ## ## Education and Experience Required: A combined minimum of 3 years’ higher education and/or relevant work experience. Ability to travel up to 10% of the time. ## ## Education and Experience Preferred: Bachelor’s degree. Collections or repossession experience. Knowledge of M&T Bank systems. M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. # **Location** Getzville, New York, United States of America