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Renewals Specialist

restaurant365 · Mexico City
Full-timeCustomer Success ManagementHospitality & Food$60,000–$81,000/yr
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About the Renewal Specialist role

Renewal Specialist positions focus on delivering results in their domain. This page aggregates open Renewal Specialist roles and what employers typically expect.

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too! The Renewal Specialist owns the commercial renewal process beginning 120 days prior to contract expiration, including CPQ Renewal Opportunity management, quote creation, and forecast accuracy. While the Renewal Specialist owns renewal execution mechanics, pricing changes that result in contraction require documented alignment from the assigned Customer Success Manager (CSM), who retains churn accountability for their Book of Business. The Renewal Specialist ensures: Contraction rationale is documented in the Renewal Opportunity Forecast adjustments reflect approved revenue changes No renewal proceeds without cross-functional visibility Accurate and timely records of renewal activities in CRM and ERP tools (e.g., Salesforce, CPQ systems, Intacct)

Salary estimate

$60,000 – $81,000/yr
Provided by the employer.

Skills for this role

SalesforceAccountingCustomer Success

Resume tips for Renewal Specialist applicants

Interview preparation

Prepare concrete STAR-format stories that show Renewal Specialist outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Renewal Specialist problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About restaurant365

restaurant365 is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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