Remote Telehealth Virtual Assistant Job Hiring Now

For administrative support for our multispecialty medical practice, we are looking for a virtual assistant who is extremely well-organised and meticulous. The ideal applicant will be in charge of scheduling patient appointments, responding to questions, and performing other administrative duties ### Responsibilities - Patient Scheduling: Manage patient appointments across multiple specialties (primary care, weight loss, OB/GYN, neurology, podiatry, cardiology, pediatrics). - Patient Communication: Answer incoming calls, emails, and texts from patients. - Patient Intake: Collect patient information and prepare for telemedicine appointments. - Insurance Verification: Utilize Navinet and Availity to verify patient insurance eligibility and benefits. - Prior Authorization: Assist in prior authorizations for medical procedures and treatments through CoverMyMeds. - Payment Assistance: Lead patients to process copays and insurance payments. - Data Entry: Maintain accurate and up-to-date patient records in the Athena electronic health record system. ### Qualifications - Strong organizational and time management skills. - Strong and excellent customer service skills. - Excellent verbal and written communication skills. - Proficiency in using medical practice management software (Athena) - nice to have - Experience with insurance verification and prior authorization processes. - nice to have - Ability to multitask and prioritize tasks. - Proficiency in Spanish and/or English. ### Applications/Software - Athena - Klara - Availity - Navinet - Covermymeds - Phone System: RingCentral **Client Industry:** Health, Wellness and Fitness https://20four7va.breezy.hr/p/a798fe51b96d-b-cpt-9076-telehealth-virtual-assistant-bilingual-and-non-bilingual/apply