Relief Customer Service Representative

**Relief Teller/Customer Service Representative** **Location:** Terre Haute, IN (On-Site) **Status:** Full-Time, Hourly Non-Exempt ### **Why Join First Financial Bank?** If you are an energetic and detail-oriented professional who enjoys assisting clients and supporting multiple banking centers, our **Relief Teller/Customer Service Representative (Relief Teller/CSR)** role could be the perfect fit! This position allows you to gain experience across multiple locations while delivering exceptional customer service and growing your banking career. **Apply today and take the next step in your financial services career!** ### **What You’ll Do** - **Provide Support Across Locations:** Work at multiple banking centers, assisting teams where needed and adapting to various environments and challenges. - **Deliver Exceptional Service:** Process transactions efficiently while maintaining a positive and proactive approach. - **Ensure Accuracy:** Process cash and check transactions with integrity and precision. - **Drive Growth:** Open and maintain accounts, assist with loan applications, and help clients navigate financial products like Certificates of Deposit (CDs) and Money Market Accounts. - **Generate Leads:** Identify client needs and seamlessly refer them to the appropriate banking professionals. - **Ensure Accuracy:** Conduct cash and check transactions with integrity and precision when working behind the teller line. - **Educate & Protect:** Clearly explain security measures, banking procedures, and product benefits to clients. - **Solve Problems:** Handle client concerns with professionalism and find effective solutions. - **Minimize Risk:** Identify and prevent fraud while ensuring compliance with banking regulations. - **Collaborate:** Be part of a respectful, supportive team that values accountability and innovation. ### **What We’re Looking For** - High school diploma or equivalent. - Teller experience preferred (6+ months). - Minimum **1 year** of customer service experience in a business setting. - Minimum **1 year** of cash-handling experience. - Strong customer service skills, including active listening and clear communication. - Experience recommending and referring financial products. - Solid understanding of compliance and fraud detection. - Ability to accurately balance a cash drawer. - Proficiency with computers, data entry, and multi-line phone systems. - Basic math and accounting skills. - Ability to work occasional weekends and extended hours. - Ability to travel between banking centers as needed. - Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday. - Ability to review information and details at close range (within a few feet). ### **What We Offer** - **Competitive Pay & Benefits:** Medical, dental, vision, and employer-paid life and disability insurance. - **Financial Perks:** 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits. - **Work-Life Balance:** Paid time off, including 11 Federal Reserve bank holidays. - **Growth Opportunities:** Tuition assistance and professional development programs. - **A Supportive Culture:** Integrity, collaboration, innovation, and respect are at the heart of what we do. ### **Who We Are** First Financial Bank is a dynamic financial institution with over $6+ billion in assets and a proud history dating back to 1834. With **more than 75** **banking centers across five states**, we are committed to empowering our clients, fostering personal growth, and building community. Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. **Be part of a bank that values your contributions and invests in your future!** ### **Ready to Join Us?** **A** **pply now and take the next step in your ban…