Rehabilitation Assistant - Ames

The Iowa Vocational Rehabilitation Team at Iowa Workforce Development is accepting applications for full-time Rehabilitation Assistant role in our **Ames, IA** Vocational Rehabilitation office. **Position Details** - Location: 819 Wheeler St., Suite 6, Ames IA - Schedule: Full-time | Monday – Friday | 8:00 AM – 4:30 PM - Work Flexibility: Hybrid telework and alternate schedules available after six months of employment and training has been successfully completed. **Job Description and Responsibilities:** Provide general agency information at orientations for job candidates to support new referrals. Complete agency referral/ application materials to support job candidates as necessary. Schedule intake interviews for referrals. Facilitates job candidate orientation, Job Seeking Skills Training (JSST), Job Club, and mock interviews through direct one-on-one contact with job candidates, presenting to small groups, or in writing. Conducts initial interviews with new applicants to gather personal data, complete agency paperwork, explain rights and responsibilities, and explain available vocational rehabilitation services. Develops partnerships with job candidates focusing on employment throughout rehabilitation program; explains employer and rehabilitation team expectations. Instruct job candidates in acceptable social interpersonal, and work-related behaviors to improve success in work environments. Redirects inappropriate or disruptive behavior to improve job candidate success in vocational training. Instructs job candidates one-on-one to perform simple tasks and provides feedback to achieve desired behavior. Provides Job Seeking Skills training to assist job candidates to learn to find employment. Instructs job candidates on jobs and follows up with employers to identify problems and issues; works with counselors, job candidates, and employers to resolve issues. Completes monthly progress reviews as requested by counselors. Contacts employers to develop jobs. Monitors and updates area office employer development account. Answers questions about vocational rehabilitation services from the public. Reviews occupational projections, salary expectations, and labor market trends; research job leads; and conducts research on accommodations/medical information needed as requested by counselors. As directed by counselors, maintains monthly contact with job candidates who are seeking or in employment (statuses 20 and 22) with ongoing plans to meet goals. Accompanies job candidates to job interviews as directed by counselors. Provides limited job coaching as directed by counselors. Observes and interacts with job candidates and business representatives in diverse and varied work settings. Identifies work skills and behaviors needed and provides coaching to candidates. Reviews job candidate on-the-job performance and reports information to counselors. Follows job maintenance plans developed by counselors, job candidates, and employers. Support clerical processing and workload that includes opening, transferring and closing case records. Process and track confidential releases of information and related case data complying with agency standards. Process Social Security Administration verification requests. Enter data into the case management system. Maintain files. This includes creating, amending, canceling, billing and tracking. Type and process letters pertaining to case services. Process mail and deliveries utilizing USPS or UPS/FedEx services as needed. Use copiers/scanners to copy, scan, download/upload information into the agency case management system. Work with software, hardware and electronic forms needed for position responsibilities and compose case notes documenting work provided in case record. Ensure tasks and assignments are thoroughly completed and performed in a business/professional appearance with special attention to spelling, grammar, punctuation usage, accuracy, fact checking, attention to detail and completed in a ti…