Rehab Patient Access Specialist

**Job Summary** The Patient Access Specialist will ensure the quality of patient registrations by obtaining thorough and accurate information in a timely and efficient manner. The Patient Access Specialist interacts with clients, patients, and referring providers to ensure quality care for all patients. **Job Responsibilities** - Possess accuracy skills to ensures that all documents are properly signed and witnessed as required. Maintain and apply knowledge of current registration requirements. - Ability to schedule patients and clients accurately and efficiently on a daily basis. Ability to multi-task these duties with other Patient Access responsibilities. - Ability to work well under pressure and remain calm while maintaining positive patient and provider relations. Ability to appropriately prioritize and problem solve through the day. - Recognize accounts that should be referred to management for assistance. Evaluate patient visits/registrations and make recommendations for corrections as needed. - Calls insurance companies for precertification’s and authorizations. - Complete inventory and order specific supplies for department and keep supplies in proper storage areas so supplies and equipment are readily accessible - Maintain compliance with HIPAA rules and regulations. The Specialist will interview the patient/guarantor to obtain complete demographic, clinical, billing, insurance, and financial information. - The Patient Access Specialist will be trained to work all areas of Patient Registration and daily operations. Responsible to train other Patient Access Associates in all duties. - Must be able to perform other duties as assigned. **Education Requirements** - Minimum: High School Diploma or equivalent. - Preferred: High School Diploma and Certified Heatlhcare Access Associate (CHAA) Certification or national recognized PFS Certification **Experience Requirements** - Minimum: three (3) or more years of customer service or related experience. - Preferred: Three (3) or more years experience in Patient Access Registration in an acute care hospital and/or physician office setting. **License/Certification Requirements** - Minimum: None **Location(s)** - Main location will be Noblesville Rehab and Fitness and float to Rehab and Fitness Hazel Dell and Westfield locations.