Regional Portfolio Manager - Charleston, SC

**Position: Regional Portfolio Manager for the Multifamily Division – Charleston, SC primarily** **Role Overview** The ***Regional Portfolio Manager*** is a senior operational leader responsible for the financial, operational, and people performance of a geographically assigned portfolio of multifamily communities. This role serves as the primary bridge between ownership/asset management and on‑site teams**,** ensuring execution of business plans, adherence to budgets, compliance with all regulatory requirements, and consistent delivery of the company’s operational standards and brand promise. The ***Regional Portfolio Manager*** is accountable for driving NOI growth, occupancy, expense control, resident satisfaction, risk mitigation, and talent development across the portfolio. This position requires a balance of strategic thinking, financial acumen, leadership presence, and hands‑on operational oversight. **Portfolio Scope** - Oversees multiple multifamily communities (market‑rate, mixed‑income, affordable, etc.) - Typical portfolio size: 1,400- 2,000 units, depending on asset complexity and geography - Direct supervision of Community Managers - Indirect oversight of Leasing, Maintenance, and Administrative teams **Core Responsibilities** **Financial Performance & Asset Execution** - Own and drive portfolio NOI performance, ensuring alignment with approved annual budgets and long‑range business plans - Analyze monthly financial statements, operating reports, and KPIs to identify risks, trends, and opportunities - Partner with Asset Management, i.e. Execute revenue growth strategies - Review and approval: Budget variances, Capital requests - Support annual budget development and reforecasting processes across the portfolio - Ensure disciplined execution of rent collection, delinquency control, bad debt management, and utility recoveries. **Operational Excellence & Consistency** - Ensure consistent execution of company policies, SOPs, and brand standards across all communities - Conduct regular property inspections - Serve as escalation point for complex operational issues, resident concerns, and crisis situations **Revenue Management, Leasing & Marketing** - Partner with Revenue Management and Marketing teams - Monitor and evaluate marketing spend and ROI at the property and portfolio level - Lead corrective action plans for underperforming assets **People Leadership & Talent Development** - Directly manage and mentor Community Managers - Hold teams accountable - Partner with HR and Operations leadership - Build a strong leadership bench by identifying and developing high‑potential talent - Foster a culture of accountability, professionalism, and continuous improvement **Compliance, Risk Management & Legal Oversight** - Proactively identify and mitigate operational and legal risk across the portfolio **Capital Projects & Facilities Coordination** - Partner with Construction, Facilities, and Asset Management teams - Monitor project timelines, budgets, and quality of execution **Ownership, Client & Stakeholder Communication** - Serve as a key point of contact for ownership groups, investors, or clients - Prepare and present performance summaries, business plans, corrective action plans for underperforming assets - Maintain strong cross‑functional partnerships with Asset Management, Accounting, Marketing, HR, IT, and Facilities **Other responsibilities as assigned:** - Participate in corporate events and meetings related to onsite operations, including Asset Management meetings and ad hoc reviews. - Main point of contact to assist with due diligence activities when assessing a potential new acquisition. - Attend weekly Regional Manager meetings with their supervisor and others - Oversee and present budget process to Vice President of Multifamily Operations and Strategy, Executive Vice President of Multifamily Operations, and Asset Management. **Qualifications and Experience:** - 3–5+ years in a multi‑site or regional leadership…