Regional Operations Director

Join IVX Health as Healthcare Operations Leader in Chicago! Transform patient care across our infusion centers in Algonquin, Vernon Hills, Schaumburg, and Glenview! Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the North Chicago market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care. What You'll Do Lead Market Operations Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience. Support P&L for your market, ensuring strong financial and operational performance Act as an escalation resource and problem-solver for operational and clinical challenges. Mentor and Develop Team Recruit, mentor, and grow a team of center-level staff Oversee staffing, scheduling, and payroll, driving productivity and accountability Foster a collaborative, patient-centered culture focused on continuous improvement Drive Operational Excellence Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers. Support the launch and operational success of new infusion centers. Grow Patient Volume Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers. Build and maintain strong relationships with key referral sources and vendor partners. Stay Ahead of the Industry Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance. What We Are Looking For Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience). Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management. Experience managing a P&L and leading clinical and administrative teams. Proven ability to drive operational excellence while delivering exceptional patient experiences. Strong interpersonal, communication, and organizational skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams). Join a national leader committed to raising the standard of care in the outpatient infusion space. Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits. Chicago Area Pay Range $103,500 — $120,750 USD About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protecti…