Regional Director - Delaware

**Benefits:** - 401(k) - 401(k) matching - Bonus based on performance - Competitive salary - Dental insurance - Employee discounts - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance Hand & Stone Massage and Facial Spa is looking for a strong, results-focused Regional Director to lead multiple spa locations across Delaware & Pennsylvania. Our ideal candidate has 3–5+ years of leadership experience, with a proven track record of driving performance, developing leaders, and delivering strong sales results across multiple locations. This individual is an exceptional communicator, a culture builder, and someone who thrives in a fast-paced, people-first environment. We are looking for someone interested in a long-term role with opportunity for professional growth. Multi-unit leadership experience is strongly preferred. Prior spa or membership-based sales experience is a plus. Our goal is to provide our valued members and guests with a world-class experience, and our Regional Directors play a critical role in making that happen. You will set the tone across your region, coach and develop leaders, drive performance, and grow the business. **Your Region** 3 spa locations in Delaware & 1 in Pennsylvania Annual revenue of $4.5M – $5.5M **What’s In It For You?** - Medical, Vision, Dental, Life, and Supplemental Insurance with generous employer contributions - 401(k) with company match - Competitive salary plus performance-based bonus potential - Safe, professional work environment - Employee discounts - Strong career growth opportunities – we promote from within - AND MORE **What You’ll Be Owning** - Lead and support multiple spa locations, ensuring exceptional client experiences across the region - Act as the primary escalation point for client concerns and ensure timely resolution - Oversee and manage regional operations, including performance, staffing, and overall business health - Drive spa sales performance and regional profitability through P&L ownership and analysis - Recruit, hire, train, and develop high-performing General Managers and spa leaders - Coach, monitor, and hold teams accountable to performance goals and KPIs - Support membership growth, sales strategy, and execution across all locations - Partner with GMs to maximize appointment books and optimize staffing - Execute marketing initiatives, grassroots efforts, and community outreach to drive traffic and brand awareness - Support new spa openings, acquisitions, and integration of new locations - Handle administrative responsibilities including reporting, payroll oversight, inventory, and operational expenses **What You Bring to the Table** - 3–5+ years of leadership experience (multi-unit experience strongly preferred) - Proven success driving sales and operational performance - Results-oriented with a track record of holding yourself and others accountable - Passion for developing people and building strong, positive culture - Ability to manage multiple locations and priorities effectively - Strong communication, organization, and leadership skills - Comfortable working in a fast-paced, high-volume environment - A fast learner with a positive, solutions-oriented mindset - Strong critical thinking and problem-solving skills - Travel required – expect to visit each location multiple times weekly **Who We Are** FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 63 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that many family-owned businesses cannot—but at our core, we are still a family-owned company. We are in the people business, and our people come first. ***We can’t wait to meet you!*** Compensation: $70,000.00 - $85,000.00 per year ## **At Hand and Stone, Opportunity Knocks.** ## **Over 500 lo…