Referral Coordinator

**Location:** Atlanta, GA **Schedule:** Full-time Hourly, Monday to Friday **Compensation:** Competitive hourly rate + benefits **Perks:** Key role in patient care coordination, collaborative team environment, growing healthcare organization **About OrthoAtlanta** Become part of OrthoAtlanta, the largest independent physician-owned orthopedic and sports medicine practice in Georgia, and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact. **What You'll Do** As a Referral Coordinator at OrthoAtlanta, you’ll: - Prioritize and schedule referrals based on urgency, ensuring timely follow-up and seamless handoffs to specialists and providers - Accurately collect and enter demographic, insurance, and clinical information into the EMR to support referral processes - Verify insurance benefits, contact payers for pre-authorization, and communicate clinical details when necessary to establish medical necessity - Explain referral expectations, co-pays, or deductibles, and answer questions to ensure patients are informed and prepared - Build strong relationships with referral offices, community providers, and internal teams to support smooth transitions of care - Serve as a go-to contact for staff regarding authorizations, procedural codes, and insurance requirements **A Great Fit If You…** - Are highly organized and thrives on coordination and accuracy - Understand insurance plans and authorization requirements - Communicates clearly, compassionately, and professionally - Love helping patients feel informed, supported, and confident **What You’ll Need** - High School Diploma or equivalent - Minimum 2 years of experience in a medical office or clinical environment - Knowledge of insurance plans and verification procedures - Customer service experience in a patient-facing role - Familiarity with medical terminology (preferred) - Experience using Epic EMR system (preferred) - Strong organizational, multitasking, and time management skills - Excellent verbal and written communication skills - Discretion and professionalism in handling patient information **Why OrthoAtlanta?** - Play a vital role in helping patients access timely, appropriate care - Work in a mission-driven, team-oriented clinical environment - Gain valuable experience across clinical, billing, and administrative workflows - Make a meaningful daily impact on patients and healthcare delivery **Are you ready to bring your expertise to a team committed to excellence in Orthopedics? Apply today and join a team that puts patients first!**