Receptionist

Job Title: Receptionist Reports To: Client Services Leadership About the Role As our Receptionist , you are the first point of contact and the ultimate brand ambassador. You don’t just answer phones; you curate a 5-star guest experience. Whether you’re greeting a high-level executive, managing a global switchboard, or ensuring our conference rooms are "camera-ready," you are the glue that holds our professional environment together. We are looking for a high-energy, polished professional who thrives on variety and takes pride in being the "go-to" person for both guests and employees. What You’ll Do: Master of First Impressions : Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly. Communication Hub : Expertly route global calls and handle sensitive inquiries with absolute discretion and a "business-first" attitude. Access Control : Act as the gatekeeper for facility security, issuing badges and managing access cards with meticulous detail. Operational Ninja : You’re a team player who isn't afraid to jump in where needed. You’ll be cross-trained in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance. Event & Meeting Support : From ordering top-tier catering to setting up high-tech conference rooms, you ensure every meeting goes off without a hitch. Workspace Curator : Keep the reception, barista, and pantry areas looking pristine and fully stocked Who You Are: Customer-Obsessed : You are driven by client satisfaction and have a "no task is too small" mentality. A Natural Professional : You possess a polished appearance, excellent English communication skills, and the ability to stay calm under pressure. Tech-Savvy : You’re comfortable with multi-line phone systems, PC/Mac environments, MS Office, and modern office tech (scanners/copiers). Detail-Oriented : You notice the small things—a dying plant in the lobby, a low toner alert, or an unreturned visitor badge—and you fix them before anyone else notices. The Requirements Education : High School Diploma or equivalent required. Experience : 1–3 years of professional experience (Reception, Concierge, or High-end Retail/Hospitality strongly preferred). Physical Agility : This role keeps you moving! You should be comfortable walking, standing, and occasionally lifting up to 40 lbs. Reliability : You are punctual and ready to own your assigned work hours. Why Join Our Team? This is more than a front-desk job; it is an entry point into a career in Corporate Operations. We value cross-training, professional development, and a culture where your hard work is visible every single day. Think you have the 5-star spark we’re looking for? Apply today! Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $23 — $25 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities. Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do. We Recognize Talent: We offer a variety of recognition programs for all levels of employees. Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason. Bonuses: Are available for employee and client referrals for current employees. Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and…