Receptionist

We are looking for a **friendly and professional Receptionist** to be the first point of contact for visitors and employees. In this role, you will greet guests, manage incoming calls, and provide excellent customer service while maintaining a welcoming and professional office environment. You may also support other office services such as **mail/shipping, hospitality, and general office operations**, making you a key part of delivering a seamless workplace experience. If you enjoy **interacting with people, staying organized, and creating a positive first impression**, this could be a great opportunity for you. Location: **Boston, MA 02210** **What you will be doing** - Welcome visitors, answer incoming calls, and provide a **5-star customer service experience**. - Manage visitor registration, temporary badges, and ensure **NDA compliance** for all guests. - Route calls efficiently and assist employees with inquiries or service requests. - Support **mail and package handling**, including receiving, sorting, and notifying employees of deliveries. - Assist with **meeting room scheduling, event setups, and basic office administrative tasks**. - Help maintain office areas such as **reception, pantry, and conference rooms** in a clean and organized condition. - Monitor and replenish **office and pantry supplies** as needed. **What we need from you** - **1–3 years of experience** in receptionist, concierge, administrative, or customer service roles. - Strong **communication and customer service skills** with a professional attitude and appearance. - Ability to **multi-task, stay organized, and manage time effectively**. - Comfortable using **MS Office, phone systems, and basic office equipment**. - High level of **integrity, attention to detail, and ability to maintain confidentiality**. **Physical Demands:** - Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. - Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. - Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). - Ability to lift or move 40 lbs. or greater frequently. **Travel: None or Negligible** **Other Duties:** This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. *Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.* *Use of Artificial Intelligence (AI):No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.* *Vacancy Status:This posting is for an existing vacancy.* Pay Range $22.84—$24.04 USD **WHAT WE OFFER** - **Career Growth:** An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! - **Learning & Development:** At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! - **We Recognize Talent:** We offer a variety of recognition programs for all levels of employees! - **Benefit Offerings:** Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. - Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that rout…