Receptionist & Lab Manager, Mountain Tech Spa

Position Title: Receptionist & Lab Manager, Mountain Tech Spa Preferred Qualifications: 1. Experience in financial operations of full service salon; 2. Community college work experience; 3. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language. Special Instructions To Applicants: Applicant Should: 1. Read the following before submitting the Application: Application Selection Process Technical Support Tips 2. Upload Required Documents: When applicable, upload the relevant transcript that correlates to the degree requirement in the minimum requirement or preferred qualifications with in the job posting. The transcript must show the individual courses taken and the degree that is conferred or awarded. PLEASE NOTE: DIPLOMAS OR A COPY OF DEGREE IS NOT ACCEPTABLE INSTEAD OF TRANSCRIPT If selected for hire: If selected for hire, official sealed transcripts from an institution accredited by an accrediting agency recognized by the US Department of Education are required to be received a minimum of two business weeks before the first day of work. Transcripts outside of the United States, must be accompanied by an evaluation completed by a NACES recognized agency and received by Human Resources at least two weeks prior to the first day of work. PLEASE NOTE: FAILURE TO COMPLY MAY RESULT IN THE WITHDRAWAL OF THE JOB OFFER. Annual Schedule: 12 months Expected Work Schedule: Variable Anticipated Days: Variable Anticipated Hours: Hours require flexibility during the semester to include up to two evenings per week. 8:00 a.m. - 5:00 p.m. during the remainder of the year. Anticipated Hours per Week: 40 Work Location: A-B Tech Main Campus Job Description Summary: This position contributes to the Spa Therapies and Operations department by providing general management of the clinic reception/office for the Mountain Tech Spa, utilizing initiative to ensure efficient function of the teaching clinic. Clinic reception/office management includes handling, coordinating and transitioning between varied skills and tasks associated with spa management. This position assists with maintenance operations in the dispensary area and related storage/laundry facilities, ensuring a condition of operating excellence so that full educational use can be accessed at all times. Employee will model professional, courteous and efficient customer service when interacting with students, campus community and guests of the college. In addition, they are expected to support the mission and goals of the Spa Therapies and Operations Department. Duties: 1. Performs clinic office/reception tasks: a. Welcomes spa guests. b. Assists clients in determining appropriate service. c. Schedules appointments for Spa Therapies and Operations department programs. d. Receives, returns and/or routes client calls in timely and efficient manner. e. Initiates pre-service client intake forms. f. Properly files and maintains forms. g. Reviews and collects client comment data and distribute accordingly. h. Provides financial oversight of client transactions including balancing receipts and cash drawer as well as satisfying financial communications and procedures as set forth by the A-B Tech Business Office. i. Generates financial reports as needed. 2. Provides oversight of and training for students in the simulated salon/spa reception setting and assists with dispensary procedure training for students. 3. Provides daily upkeep and organization of Mountain Tech Spa reception area; order and maintain supplies for Mountain Tech Spa facility. 4. Provides general information about Spa Therapies and Operations Department programs to clients and prospective students. 5. Coordinates with IT department concerning computers and related software for Spa management. 6. Researches documents associated with large equipment purchases. Refers information to Department Chair. 7. Informs division admin of potential work and repair orders and assists with track on-g…