Receptionist

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. # Receptionist – JLL ## What this job involves: As the first point of contact for our prestigious Huntsville client, you'll be the welcoming face that sets the tone for every visitor's experience. This essential role combines professional reception services with facilities coordination, creating a seamless environment where security meets exceptional hospitality. You'll manage visitor access, support facility operations, and deliver the white-glove service that defines JLL's commitment to excellence. This is more than answering phones, t's about being a trusted partner in maintaining a secure, efficient, and welcoming workplace that reflects our client's standards and JLL's reputation for operational excellence. ## What your day-to-day will look like: Your day begins at 7:30 AM, where you'll greet guests and employees with professionalism and warmth while executing critical security protocols. You'll vet US citizens, create and issue visitor badges for contractors and guests, ensuring every entry point maintains the highest security standards. Throughout the day, you'll coordinate conference room scheduling, respond to facility-related requests, and create service tickets in Corrigo for building maintenance issues. You'll maintain essential documentation including building contact lists and the Concierge Playbook, ensuring procedures stay current and accessible. As a liaison between visitors, employees, and the JLL Facility Management team, you'll juggle multiple priorities simultaneously while tracking your daily work volume. You'll support various facility-related tasks as they arise, adapting to the dynamic needs of this fast-paced environment. Your workday typically concludes at 4:00 PM, with flexibility to work overtime when operational needs require additional support. ## Required Qualifications: - Minimum 5 years of receptionist or administrative experience in a professional environment - High School diploma or equivalent certification - Proven ability to work effectively in high-volume, fast-paced, rapidly changing environments - Demonstrated excellence in customer service with professional communication skills, both verbal and written - Proficiency with Microsoft Office Suite, Outlook, and Microsoft Teams - Physical capability to sit for extended periods, climb stairs, and lift up to 25 lbs - Strong organizational skills with ability to manage multiple concurrent tasks with minimal supervision ## Preferred Qualifications: - Associate degree or completed college coursework in business administration or related field - Experience with security badging systems and visitor management protocols - Familiarity with facility management software, particularly Corrigo or similar ticketing systems - Previous experience supporting corporate or government facilities with enhanced security requirements - Background in conference room booking systems and calendar management for executive teams - Experience maintaining procedural documentation and standard operating procedures - Track record of exercising sound judgment in decision-making and appropriate issue escalation to leadership ## Location: **Onsite** – Huntsville, Alabama (Monday-Friday, 7:30 AM - 4:00 PM with overtime flexibility) This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. **Location:** On-site –Huntsville, AL If this job description…