Receptionist- Grand Rapids

# Position Summary: The Receptionist serves as the first point of contact for visitors, residents, and staff, ensuring a professional and welcoming atmosphere. This role manages the front desk, answers phones, directs visitors, and provides clerical support to facility operations. # Key Responsibilities: - Answer phones courteously, direct calls, and take accurate messages. - Welcome and direct visitors, vendors, and applicants; maintain visitor log. - Provide accurate information to residents, families, and staff as requested. - Sort and distribute mail, packages, and messages promptly. - Assist with clerical tasks such as copying, filing, and data entry. - Support survey readiness through professional conduct and accurate records. # Skills & Competencies - Strong communication and customer service skills. - Organizational and clerical abilities. - Proficiency with Microsoft Office and phone systems. - Ability to handle multiple tasks in a fast-paced environment. # Required: - High school diploma or equivalent. # Preferred: - Experience in healthcare or office reception role. # Physical & Work Requirements - Prolonged sitting with occasional walking and standing. - Ability to lift 5--40 lbs and push wheelchairs as needed. # Personal Attributes: - Professionalism - Compassion and empathy - Integrity - Adaptability #GR