Receiving Team Member

Position Reports to: Warehouse Assistant Store Manager Position Description: The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell. Capability Requirements: The individual must… 1. Love our Lord and commit to our mission… We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments. 2. Embody and embrace our values… - Urgent Pursuit - Sacrificial Service - Intentional Development - Clear Communication - Complete Alignment - Excellent Execution 3. Have excellent customer service skills with an upbeat, positive, and joyful demeanor 4. Able to work outside in all year-round temperatures (i.e., freezing winter through Alabama summer temperatures exceeding 100\*) 5. Able to kindly, but firmly enforce VTS policies on non-accepted items 6. Repeatedly lift 50+ pounds unassisted 7. Quickly and efficiently evaluate “keep or trash” for all donated items Time Requirements: This position will require between 32-40 hours per week depending on need and availability. Travel Requirements: Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store) Position Duties: The Receiving Associate will help drive VTS profitability by greeting donors, sorting donations, and carefully selecting sellable items for Vapor Thrift Store to sell. - Excellent Customer Service - - Greet every customer and treat them with respect, optimism and joy at all times - Answer any and all questions for customers - Assist with any customer needs - Properly thank each customer for their business and donation - Escalate any customer service needs to Assistant Store Managers or Store Manager as needed - Share the vision and mission of Vapor Ministries with customers - Receiving - Quickly and efficiently unload all donor vehicles - Inspect each donated item for quality and condition and sort to proper department or trash - Maintain a clean and organized donation area throughout the work day - Remove all trash/recycling to the dumpster areas - Retrieve and load furniture for customers that are sold inside the store - Opening/Closing - If scheduled to open or close, perform and complete the opening/closing checklist procedures - Housekeeping - Ensure a properly organized workspace during operating hours - Close receiving and the warehouse and leave it organized, stocked, and ready to be used the next work day - Trash & Exterior Excellence - Maintain the cleanliness of the dumpster and overflow areas - Maintain the cleanliness and visual excellence of the exterior areas of the store Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.