Radio Communications Specialist I/II (Open & Promotional)

The County of San Mateo's Technology Services Department seeks a Radio Communication Specialist I/II (IS Communications Specialist I/II). The vacancy is a full-time position in the Radio Services Unit. The Radio Services Unit maintains wireless communications and low voltage systems for over 50 County and local government agencies with equipment located at approximately 100 remote sites. These systems include microwave which supports County voice and data networks, two-way radio, alarms, paging systems, audio and video equipment. **CLASS CHARACTERISTICS** IS Communications Specialist I: This is the entry-level class in the IS Communications Specialist series. This class performs the more routine tasks and duties assigned to positions within the series including setting up and configuring telecommunications, radio communications, and network infrastructure and performing routine maintenance of systems and equipment. Positions at this level are not expected to function with the same amount of knowledge or skill level as positions allocated to the II level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. IS Communications Specialist II: This is the journey-level class in the IS Communications Specialist series responsible for maintaining and troubleshooting various infrastructure systems, and equipment. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. The work involves frequent contact with others and coordination of multiple concurrent activities. This classification is distinguished from the IS Communications Specialist III by the complexity and size of the systems supported and the amount of discretion exercised over problems and resolutions, as well as the latter serves as a technical leader and subject matter expert in specific area(s). Positions within the IS Communications Specialist I and II classifications may be further distinguished by the area of specialty to which assigned. The **ideal candidate** for this position is someone who is technically savvy and has the desire and ability to learn and support new technologies. The individual should have some background with installation and preventive maintenance of network, two-way radios, or other complex systems. Networking or engineering experiences are desirable. **Required Competencies** - **Communication Skills** **:** Effective communication to collaborate with team members and interact with clients or end-users. - **Problem Solving** **:** Analytical and problem-solving skills to identify and resolve technical challenges. - **Adaptability:** Ability to stay updated with evolving radio technologies and adapt to new equipment and software. Execute duties under pressure while maintaining professional composure. - **Safety Compliance** **:** Ability to adhere to safety protocols and regulations to ensure safe installation, maintenance, and operation of radio or similar electronic equipment. - **Documentation:** Accurate record-keeping and documentation of equipment configurations, maintenance activities, and repairs or similar experience with other technologies. Use county provided task management systems to document progress on current activities. - **Teamwork:** - Collaboration with colleagues and team members to accomplish tasks and projects effectively. - Has the desire to learn about radio and microwave communications - **Time Management:** Efficiently managing time and priorities to meet service and maintenance schedules. **Preferred Competencies** - **Networking:** Understanding of networking principles that may involve integrating radio communication with data networks. - **Technical Knowledge** **:…