Quality Technician III

Supports Engineers in carrying out production-related and inspection jobs; assists in monitor materials quality in processing plants and making the required adjustments; ensures maintenance of documentation and records. Works under minimal supervision. We are looking for a talented **Quality Technician III** to join our team specializing in **Quality** in our Cummins Drivetrain and Breaking Systems Business Unit facility in Morristown, TN. The Quality Technician III supports Engineers in carrying out production-related and inspection jobs; assists in monitor materials quality in processing plants and making the required adjustments; ensures maintenance of documentation and records. Works under minimal supervision. **In this role, you will make an impact in the following ways:** - **Ensure product quality and compliance** by comparing components, materials, and finished products against technical specifications to identify defects before they impact customers. - **Improve confidence in product performance** by conducting functional, reliability, and packaging tests that verify products meet quality and operational requirements. - **Provide accurate and reliable measurement data** by using a variety of precision measurement and test equipment to evaluate product and component performance. - **Support data-driven quality decisions** by documenting test results, analyzing findings, and preparing clear technical reports that help teams address issues and drive improvements. - **Enhance testing capabilities** by programming, operating, and providing training on advanced measurement and test equipment to ensure consistent and effective use across the organization. - **Serve as a trusted technical resource** by helping customers understand product specifications, measurement results, and how data applies to their specific applications. - **Strengthen measurement accuracy and reliability** by participating in measurement uncertainty studies that improve confidence in testing, calibration, and quality outcomes. - **Maintain world-class testing standards** by ensuring measurement and test equipment is properly maintained and calibrated, supporting accurate results, regulatory compliance, and operational excellence. ### Responsibilities **To be successful in this role you will need the following:** - **Take initiative and embrace challenges** by approaching testing, calibration, quality concerns, and continuous improvement opportunities with urgency, energy, and a proactive mindset. - **Build strong collaborative relationships** by working effectively with quality, engineering, manufacturing, laboratory personnel, and customers to achieve shared quality and business objectives. - **Communicate technical information clearly** by translating complex measurement data, test results, and quality findings into actionable insights for both technical and non-technical audiences. - **Maintain a strong customer focus** by understanding customer requirements, providing accurate measurement support, and delivering solutions that enhance product quality and customer satisfaction. - **Make sound, data-driven decisions** by evaluating measurement data, quality trends, and testing outcomes to identify issues, determine root causes, and recommend effective corrective actions. - **Apply measurement science and metrology principles** by understanding measurement uncertainty, ensuring traceability, and maintaining confidence in testing, calibration, and laboratory results. - **Utilize quality tools and process management techniques** such as APQP, FMEA, PPAP, SPC, capability studies, audits, and inspections to drive consistent product and process quality. - **Effectively manage laboratory operations and resources** by maintaining equipment, supporting accreditation requirements, optimizing laboratory performance, resolving conflicts professionally, and leveraging diverse perspectives to strengthen team and business outcomes. **Education, Licenses, Certifica…