Quality NVH Engineer- Electric Motors

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. LG Magna e-Powertrain USA, Inc . is a newly established US subsidiary headquartered in South Korea, formed through a joint venture by LG Electronics Vehicle Solution and Magna International, created to bring new synergies based on LG’s electric vehicle component capabilities and Magna’s experience in the traditional automotive industry. Located in Southeast Michigan, LG Magna USA provides engineering, sales, and quality solutions for developing various electric vehicle products such as drive motors, power conversion devices, and related integrated systems. LG Magna USA, as part of the global LG Magna team, strives to become the global No.1 e-Mobility solution partner by providing the highest value technologies and products, securing profitable growth together with customers, and contributing to a sustainable society. Our team takes pride in driving progress by developing innovative solutions for electric vehicle industry customers. Powered by a culture of passion, teamwork, customer focus, initiative, and creativity, we are pushing the boundaries every day. With the philosophy that "people are the source of corporate competitiveness," we are committed to actively seeking out top talent and investing in career growth and development to retain exceptional people. We invite people to join our mission to create innovative solutions leading the trend in creating an eco-friendly, clean future through the electric vehicle industry, to drive a better life. Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visa. Overall Responsibilities: The Senior Quality Engineer for Motors is responsible for analyzing field return and warranty return automotive motors and motor-related components for EV and Hybrid applications. This role focuses on customer complaint review, DTC code analysis, returned part inspection, failure diagnosis, teardown analysis, root cause investigation, technical reporting, containment support, and customer communication. This position requires motor-specific failure analysis capability, including a strong understanding of motor electrical, mechanical, insulation, thermal, rotating system, and NVH-related failure modes. The engineer will evaluate returned motors, determine the appropriate analysis direction, coordinate additional testing when required, interpret test and teardown results, and communicate findings to customers and internal stakeholders. When abnormal noise or vibration is suspected, the engineer will coordinate NVH testing with internal teams, suppliers, or external NVH test laboratories, interpret the results, and identify potential root causes based on motor structure, operating principles, and failure evidence. Major Tasks Listed Below: Analyze field return and warranty return motors using customer complaints, DTC codes, vehicle information, usage conditions, service history, EOL data, production history, and available field…