Quality Manager

**ESSENTIAL DUTIES AND RESPONSIBILITIES** - Liaise with customers and coordinate with staff and internal departments to effectively meet PPAP requirements for the introduction of new products, and subsequent revisions of engineering changes. - Direct quality staff to effectively monitor production to consistent required quality levels. - Assist and supervise the team to correctly interpret GD&T drawings and support CMM technician to develop dimensional inspection methods - Monitor and assist in the dispositioning of quarantined goods, with the goal of maintaining zero inventory in these areas. - Keeps management informed of quality product and liaison with all plant departments and customers. - Monitor plant scrap and rework, customer rejections and returns. - In the event of receiving a customer concern (verbal or electronic), issue a customer/concern report to the MDS team. - Stop further processing and inform the area supervisor or manager responsible when becoming aware that a product or process is non-conformance. - Ensure business system is established, implemented and maintained in accordance with the current ISO9001/IATF 16949 standards, corporate and customer specific requirements. - Ensure compliance to all health and safety rules and housekeeping principals. Ensure substandard conditions and practices identified in plant safety audits are corrected. - Prepare reports and key measurable indicators each month. Carry out corrective actions if necessary and report information out in a monthly management review meeting. - Attend management report-out meetings on a weekly basis; Production and Fast Response Meetings daily. - Head the internal audit process (QMS, Process & Product, LPA) and ensure compliance as required. - Conduct department start-up meetings daily. - Provide oversight and direction and delegate responsibilities to all members of the department. - Manage performance: communicate job expectations and conduct employee evaluations for all department members on an end of probation basis and an annual basis. - Coach, counsel, mentor and discipline employees with the assistance of human resources and senior management as necessary. - Work with human resources to interview and select candidates to fill vacancies within the department. - Determine employee development and/or training needs for department members on an annual basis. Prepare annual training plan and submit it to the human resources department. - Complete training effectiveness evaluation forms and submit to the human resources department. - Participate in succession planning activities including career development. - Assist with job analysis on a yearly basis. - Prepare departmental budget on an annual basis. - Follow all departmental and general procedures where applicable. - Perform other duties as assigned by the General Manager. - Adopt, practice, and promote Kaizen principles; participate in Kaizen and GEAR activities. Encourage continuous improvement efforts within the department and ensure submission of individual and team GEARs to achieve one hundred percent participation. - Must appropriately handle sensitive information and always maintain confidentiality. - Abide by all company safety rules, responsibilities, policies, and procedures including the legislative requirements of the OHSA. **KEY RELATIONSHIPS** - *General Manager/Assistant General Manager*: Provides direct supervision, assigns jobs, and also provides guidance and advice on all aspects of the job. - *APQP Department*: Support all activities related to APQP and global launch of new program launches. - *Finance:* Provide internal/external failure reports. The finance department will provide information to the Quality Manager to assist in the tracking of departmental cost, budget adherence, quality costs, etc. - *Human Resources Manager*: Provides advice and direction on all areas of employment. - *Production Manager*: The Quality Manager will support operations as required. - *P…