Quality Manager

## Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years. ## Job Description **Shift:** Monday- Friday, 10:30am-7pm (Additional hours as needed). The Local Quality Manager will be responsible for supporting the operational and technical supervisor in ensuring timelines and quality measures are met and technicians are on task. This position may have authority over local quality specialist(s) for delegated quality tasks. **Essential Duties and Responsibilities:** - Demonstrates and promotes the company vision - Regular attendance and punctuality - Reads, understands and follows management system requirements as relevant to responsibilities, including but not limited to requirements found in the Quality Manual, SOPs, Local Work Instructions and Methods which in turn ensures compliance with ISO/IEC 17025/AOAC ALACC requirements and relevant government regulatory requirements - Reviews and distributes new/revised controlled documents and ensures the proper maintenance/disposal of superseded SOPs - Acts as a resource for laboratory personnel for correct application and interpretation of internal quality documents - Ensures staff is aware and trained on documents and requirements relevant to their responsibilities and reviews employee training records on a regular basis to ensure training records are properly completed and on-file - Ensures daily process controls for enumeration and pathogen testing are prepared with client samples and evaluates data to ensure it meets pre-defined acceptance criteria - Conducts annual self-audit, conducts or coordinates monthly method audits, and generates audit reports including findings - Ensures non-conformances and complaints are identified and documented and that timeliness requirements are met. Monitors non-conformances, root cause analysis, and complaint resolutions for trends. Assists in root cause analysis and corrective action efforts - Ensures equipment is properly qualified and maintained. Maintains equipment list and calibration schedule and ensures that calibrations are performed in a timely manner. Ensures the qualifications of contracted calibration services - Verifies results and submits results, either electronically or in hard copy, to the appropriate personnel for transmission, in a timely manner - Maintains schedule and participation in proficiency testing programs with technical management - Maintain a perpetual state…