Quality Improvement Specialist

## Description **Make a Meaningful Impact as a Quality Improvement Specialist** Do you enjoy making a difference and driving positive change? Do you have hands-on or direct care experience supporting individuals with intellectual and developmental disabilities, autism, and/or mental health diagnoses—and a strong commitment to high-quality care? Join Devereux Pocono as a **Quality Improvement Specialist** and help ensure excellence in the services we provide.In this role, you will collaborate with the Quality team and leadership to support continuous improvement efforts and achieve strong outcome measures. **What We Offer** - **Pay:** $19.36–$22.08/hour (based on experience) - **2K sign on bonus** - Flexible schedules to support work/life balance - Tuition assistance and student loan repayment through our **ASCEND Program**(learn more: https://jobs.devereux.org/ascend) - Comprehensive benefits package (mydevereuxbenefits.org) - Access to supportive resources nationwide - A collaborative team environment dedicated to meaningful work **About Devereux Pocono**Located in Newfoundland, PA, Devereux Pocono provides programs and services for children and adults with developmental disabilities. **Key Responsibilities** - Collect and analyze treatment data, behavioral trends, and incident reports - Identify patterns (e.g., recurring behaviors, compliance gaps) and share insights with the Quality Management Director - Conduct pre-inspection site visits and support audit readiness, regulatory compliance, and safety activities (including fire drills and required inspections) - Support continuous quality improvement initiatives using data tools such as Power BI and QCG dashboards - Complete Certified Investigator training requirements **Interested in advancing your career?** Devereux is proud to offer ASCEND - the first career accelerator program exclusively designed to give behavioral healthcare workers - the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes tuition and student loan repayment! *#sponsored* ## Qualifications **Education:** - Bachelor’s degree in Human Services, Healthcare Administration, or a related field - A high school diploma with additional relevant experience may be considered in lieu of a degree **Experience:** - At least 1 year of experience supporting individuals with intellectual/developmental disabilities, autism, and/or mental health diagnoses - At least 1 year of experience in healthcare quality management, including direct care experience **Skills:** - Strong understanding of healthcare systems, quality improvement principles, and regulatory standards - Excellent communication, project management, and facilitation skills - Strong data collection and analysis abilities using computer applications - Ability to adapt quickly, manage multiple priorities, and make sound independent decisions ***Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.*** ## Company Overview **Company Overview** Devereux is one of the nation’s largest nonprofit organizations, providing services, insight and leadership in the evolving field of behavioral healthcare. Founded in 1912, Devereux operates a comprehensive national network of clinical, therapeutic, educational and employment programs that positively impact the lives of 10,000+ children, adults – and their families – every year. **Our Mission:** Devereux changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences. With nearly 6,500 employees working in programs across the country, Devereux is a trusted partner for families, schools and communities, serving individuals in the areas of autism, intellectual and dev…