Quality Engineer

**Position Summary** The Quality Engineer is responsible for supporting and continuously improving quality systems, manufacturing processes, product performance, and customer satisfaction. The Quality Engineer leads problem-solving initiatives, supports new product qualification, and drives continuous improvement through data analysis, process optimization, and effective quality management practices. **** **Job Duties and Responsibilities** - Maintain and improve the Quality Management System (QMS) in accordance with ISO 9001:2015, customer requirements, and internal quality standards. - Develop, maintain, and revise quality procedures, FMEAs, control plans, product specifications, process guidelines, inspection standards, and test methods. - Coordinate and lead corrective and preventive action (CAPA) activities, verifying the effectiveness of implemented corrective actions. - Investigate customer complaints, process deviations, nonconforming products, and manufacturing defects using structured problem-solving methodologies such as Root Cause Analysis, 5 Why, and Fishbone Analysis. - Participate in customer meetings, conference calls, technical reviews, site visits, and quality audits. - Support internal audits and external surveillance or recertification audits while ensuring compliance with quality system requirements. - Analyze quality metrics, process capability, yield, scrap, rework, and customer complaint data to identify trends and drive continuous improvement initiatives. - Establish and maintain standardized color measurement, color matching, and color management practices. - Perform, oversee, and evaluate laboratory testing, including adhesion, abrasion resistance, color measurement, gloss measurement, surface defect evaluation, and product performance validation. - Coordinate raw material qualification, supplier approvals, supplier corrective actions, material returns, and supplier performance evaluations. - Prepare Certificates of Analysis (COAs) and customer quality documentation. - Support new product development, validation, and manufacturing qualification activities. - Work collaboratively with production, engineering, technical service, and suppliers to improve manufacturing capability, product consistency, and overall customer satisfaction. **** **Education and Experience Requirements** - Bachelor’s degree in Engineering, Chemistry, Materials Science, Polymer Science, Industrial Technology, Manufacturing Technology, or a related technical discipline. - Minimum of three years of quality assurance experience in a manufacturing environment. - Experience in film manufacturing, coatings, laminates, printing, decorative surface products, or other converting processes - Working knowledge of ISO 9001:2015, Lean Manufacturing, Six Sigma and problem-solving methodologies - ASQ Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA), preferred **** **Knowledge, Skills, and Abilities** - Strong understanding of manufacturing quality systems and quality improvement methodologies. - Knowledge of laboratory testing methods, quality measurement equipment, and inspection techniques. - Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint. - Strong analytical, organizational, and problem-solving skills with the ability to interpret quality data. - Excellent communication skills with the ability to interact effectively with external and internal partners - Willingness and ability to travel to customer sites, supplier facilities, and other company locations as needed. - Ability to stand, sit and be on the production floor, meeting all safety requirements to do so.