Quality Engineer

**JOB DESCRIPTION** Quality Engineer ## About Adient We are a global leader in automotive seating because of our people—a team of adventurous thinkers and passionate high performers who make it all possible. We pride ourselves on being at the vanguard of new industry trends and technologies. When you join Adient, you'll play an important role in helping us improve the experience of a world in motion. At Adient, we care about your character just as much as your qualifications. Because for us, it's more than the job. It's about committing to your responsibilities, creating a global community, and empowering your teammates. That's why we work hard to ensure our employees—regardless of race, gender, gender identity or expression, sexual orientation, age, pregnancy, caste, disability, union membership, ethnicity, religious beliefs, or career stage—can see the difference their work makes for our customers and consumers around the globe. ## Summary The **Quality Engineer** coordinates, administers, and performs quality functions of an engineering and technical nature to ensure product quality and reliability at minimum quality costs. This position assumes a responsible leadership role in the successful launch of new programs, serves as the main quality point of contact for intracompany and external customers, and leads technical support and resolution of quality-related issues. ## Responsibilities - The **Quality Engineer** is responsible for ensuring continuous improvement in all Production Quality Deliverables (e.g., RTY, Craftsmanship, RPPM, CPPM, SPPM, and Warranty/JD Power). - Prepare PPAP packages for product submissions and approval by appropriate customer personnel. Obtain approval of submission packages from the Product Service Manager or Quality Manager prior to submission to the customer. - Ensure customer and supplier quality issues are resolved using Adient problem-solving methods (Kepner-Tregoe, 8-D, etc.). - Perform gage studies (Gage R&R, Bias, Linearity, and Stability) before a gage is approved for production use or following a product change, when applicable. - Develop and update control plans, inspection plans, and containment plans as required. - Support the Manufacturing Engineer in updating the PFMEA as required. - Utilize all customer-specific systems. - Conduct capability studies, ensuring they are properly performed, documented for special characteristics, and meet internal requirements (or that a written customer deviation is obtained). - Support the continuous improvement of Operation Description Sheets (ODS). - Identify and utilize appropriate statistical tools. Mentor team members on proper statistical applications and techniques. - Assess and approve post-SOP supplier PPAPs. - Interface with assigned external customers as the single point of contact for issue resolution. - Coordinate the preparation and on-time delivery of supplier AQP deliverables. - Ensure completion of all customer-specific advanced quality planning requirements. - Promote strong customer relations by consistently providing premier customer satisfaction through a professional and friendly demeanor, a can-do attitude, and a willingness to help at all times. - Resolve customer issues with a high sense of urgency by providing prompt responses, facilitating customer interactions, and coordinating sorting/rework activities at customer sites as needed. - Perform other duties as assigned by the Quality Manager. - Occasional travel to support customer sites (10–25%). ## Additional Information - **Safety:** Study, establish, and maintain efficient and safe work practices, procedures, and facilities by coordinating with the Human Resources and Manufacturing Engineering departments and keeping them informed of all safety and efficiency requirements to maintain an accident-free, high-efficiency plant operation. - An individual may be required to perform other duties from time to time. The Company reserves the right to amend, modify, or remove po…