Quality Control Specialist, Intermediate

Quality Control Specialist, Intermediate Our Vision Our customers trust us to simplify the complex world of Customs and Logistics by bringing together innovative and customer focused people, processes, and technology. In doing so, we strive to drive the success of all Customers and Stakeholders. The Role This position is responsible for coordinate and audit documentation on entries, as assigned. This position will be assisting and maintaining the quality and accuracy of import entries. Furthermore, the position handles requests for missing information and ensures that all data is accurate. Key Responsibilities Provide the highest level of customer service to clients, vendors, and service providers in acquiring the proper import documentation. Review Certificates of Origin and other documentation to confirm eligibility to Free Trade programs. Analyze and update PGA records in entries and database with knowledge of PGA reporting requirements. Audit assigned files to ensure accuracy and instructions are followed. Work with operations department in maintaining of client database. Assist team leader in training of team members as assigned. Service clients and reporting of any issues to Team Leader/Supervisor. Ensures all shipments are entered in accordance with the US Federal Code of Regulations. Support as required in all Departmental Operations. Other responsibilities as assigned. Leadership Responsibilities N/A Job details Reports to Team Leader Permanent Operations Full-time/Part-time US Remote/Hybrid/Office Required Qualifications and Experience High school diploma or equivalent. Minimum 2 years of experience in US Customs brokerage. Minimum 1 year of experience in quality control. Basic knowledge of HTS classification. Intermediate MS Office knowledge. Physical Demands Occasionally bend, squat, kneel, reach above shoulder, and frequently sit, handle objects (manual dexterity), use fine finger movement. Occasionally must carry/lift loads of up to 15 lbs. Work Environment Frequently read/comprehend, write, perform calculations, communicate orally, reason and analyze.