Quality Assurance Technician/Inspector

Superior Walls of Upstate New York specializes in precast concrete wall systems for new home construction, offering solutions for above grade, basements, multi-level buildings, and more. With over 40 years of experience spanning three generations, the company has built a reputation for delivering sturdy, customizable walls that come with a 15-year warranty. Superior Walls are designed to mitigate mold and mildew, improve air quality, conserve energy, and reduce building time, ensuring compliance with structural, fire-resistance, damp-proofing, and thermal barrier evaluations and residential building codes **Role: Quality Assurance Technician/Inspector** FLSA: Full-Time | Hourly | Non-Exempt At Superior Walls, quality is more than a standard—it's the foundation of everything we build. We are seeking a detail-oriented **Quality Assurance Technician** to ensure our precast concrete wall systems consistently meet the high standards established by Superior Walls of America. In this role, you will partner with production, engineering, drafting, and leadership teams to maintain product quality, drive continuous improvement, and ensure compliance throughout the manufacturing process. **Responsibilities include but are not limited to:** - Ensure all products meet the quality standards and specifications established by **Superior Walls of America, Ltd.** - Collaborate closely with production, drafting, engineering, and management teams to identify and resolve quality concerns while promoting continuous improvement. - Maintain accurate quality documentation in accordance with the **Superior Walls Quality Assurance Manual**. - Participate in Quality Assurance meetings to review documentation, testing results, inspection reports, quality trends, and corrective actions. - Coordinate with third-party inspection agencies and support inspections, audits, and compliance activities. - Investigate quality issues, determine root cause, evaluate impact, and develop and implement effective corrective and preventive action plans. - Verify that all incoming materials meet required specifications and quality standards before use in production. - Conduct in-process inspections throughout manufacturing to ensure products remain compliant at every stage of production. - Perform final quality inspections and verify products meet all specifications prior to shipment. - Confirm concrete has achieved the required strength before forms are stripped, ensuring product integrity and safety. - Identify opportunities to improve manufacturing processes, quality systems, and operational efficiency. - Promote a culture of quality, safety, and continuous improvement throughout the facility. - Perform other duties as assigned. **Qualifications & Requirements** - **2+ years of experience** in quality assurance, quality control, manufacturing, fabrication, or a related industrial environment; precast concrete or construction manufacturing experience is preferred. - Ability to **read and interpret blueprints, engineering drawings, specifications, and quality standards** with a high degree of accuracy. - Strong working knowledge of **precision measuring tools** (tape measures, calipers, levels, squares, and other inspection equipment) and quality inspection techniques. - Excellent problem-solving and analytical skills with experience performing **root cause analysis** and implementing corrective and preventive actions (CAPA). - Proficient with Microsoft Office (Excel, Word, Outlook) and comfortable maintaining quality documentation and inspection records. Experience with ERP or quality management systems is a plus. **Benefits:** - Health Insurance Options - Retirement Plan Options - Paid Time Off - 401k with a match - Career Growth Opportunities * * * **Equal Employment Opportunity Statement** Superior Walls is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all employees and applicants for…