Quality Assurance Specialist EARN/WIOA

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and ***making a*** ***difference*** in the lives of others. ***Make more than a Living, Make a Difference*** ***Our Benefits*** - Low-Cost Medical, Dental and Vision Insurance - 19 days of Paid Time Off the first year - 11 paid holidays - Retirement savings plan with employer match up to 5% - Flexible spending accounts - Paid short-term and voluntary long-term disability - Group Term Life and AD&D Insurance - Voluntary term life insurance - Public Service Loan Forgiveness (PSLF) Eligible Employer - PTO Exchange ***Duties & Responsibilities*** - The Quality Assurance Specialist is responsible for collection, organization, query design and customized report development of programmatic and financial data for multiple contracts within the region; serves as regional liaison for data reporting and work closely with all levels of management, Eckerd corporate offices, and local area funding staff. - The Quality Assurance Specialist provides data entry for multiple information systems, compile regional programmatic and financial data for monthly, quarterly, and periodic ad-hoc reports. Automate or increase efficiency of existing reports. - Works with client data and create best practices and procedures including continuous Quality Improvement of data collection methods and analysis for efficiency and process streamlining purposes. - Assist Managers throughout the region by running programmatic reports related to day-to-day operations to ensure internal database and external state reporting system is accurate and up to date. Support the management team and other internal customers to ensure timely and accurate delivery of data. - Provide administrative support to the Region Manager to prepare for monthly meetings, statistical research for upcoming bid opportunities and data necessary to evaluate program operations. ***Qualifications*** - H**igh school diploma or equivalent required.** Bachelor’s degree preferred, from an accredited four‑year college or university with major coursework in data management, social work or a related field and one year of full‑time experience in social service financial eligibility determination, auditing or investigating work. - Two + years of hands-on experience with state reporting or other online database tracking system; demonstrated mastery of Microsoft Office Suite, database development, queries, and data analysis for reporting and Quality improvement purposes. - Must have an appropriate and valid state driver’s license and be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes. ***\*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.*** **About Our Workforce Programs:**Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships. **Our Program Location:**Eckerd Connects | Workforce Development 3901 Market Street, 2nd Floor Philadelphia, PA 19104 Connect with Us Video: *…