QMHP On Call - Multnomah Crisis & Treatment Center 209

**Official job title is QMHP** **Must have current and valid QMHP though MHACBO: https://www.mhacbo.org/en/mentalhealth/qmhp-r/** **Position is fully in-person; no hybrid, no work from home** ## **About the Program** **Multnomah Crisis and Treatment Center (CATC)** is a secure sub-acute Crisis Residential Treatment program serving adults experiencing acute mental health crises in a safe, recovery-focused environment. - 16-bed inpatient behavioral health facility - Open 24 hours a day, 7 days a week - Collaborative multidisciplinary treatment team - Recovery-centered and trauma-informed care model **Service Areas Include:** - Care Oregon clients in Clackamas, Washington, and Multnomah Counties - Uninsured, Medicare-only, or Open Card clients residing in Multnomah County - Trillium clients in Clackamas, Washington, and Multnomah Counties CATC provides comprehensive psychiatric stabilization and recovery support services through a team of peer specialists, clinicians, nurses, psychiatrists, and recovery professionals dedicated to helping residents move toward stability and long-term wellness. ## **About the Role** As the **Intake Coordinator (QMHP)**, you will play a critical role in the admissions and referral process for the program. You will serve as both the first point of contact for incoming residents and a trusted liaison for hospitals, clinics, outreach teams, and community referral partners. This role combines clinical judgment, relationship-building, organization, and compassionate engagement. Your work directly impacts how individuals begin their recovery journey and ensures residents are connected to the appropriate level of care quickly, safely, and respectfully. ## **What You’ll Do** - Oversee and coordinate all referrals for the CATC program - Review clinical documentation and assess whether clients meet medical necessity criteria for admission - Collaborate with hospitals, Unity Center, walk-in clinics, outreach teams, and other referral partners - Ensure insurance verification and authorization requests are completed accurately and timely - Educate residents, guardians, and families about the intake process and available treatment options - Support guardians with intake paperwork and answer questions throughout the admissions process - Coordinate closely with the multidisciplinary treatment team regarding admissions timing and milieu considerations - Serve as a resource to staff regarding referral management best practices and workflows ## **Schedule** **On Call Position, will work at least 4 shifts per month.** ## **Compensation** **$26.46 – $32.69 per hour** Compensation is based on experience, qualifications, and geographic location. ## **What We’re Looking For** ### **Required Qualifications** - Master’s degree in a behavioral science field such as psychology, counseling, social work, or related field leading to QMHP eligibility through Oregon MHACBO - Active MHACBO QMHP certification required https://www.mhacbo.org/en/mentalhealth/qmhp-r/ - Must be at least 18 years of age ### **Preferred Experience** - Behavioral health referral review and level-of-care determination experience - Familiarity with Recovery and Rehabilitation philosophy - Experience working with Smartsheets and Excel - Experience supporting vocational, housing, or dual diagnosis services - Bilingual abilities are a plus ## **Skills for Success** - Strong clinical assessment and critical thinking skills - Excellent communication and organizational abilities - Ability to manage multiple referrals and competing priorities effectively - Compassionate, trauma-informed engagement style - Confidence collaborating with interdisciplinary teams and community partners ## **Why Join Telecare?** - Be part of a mission-driven organization focused on recovery and person-centered care - Work alongside passionate behavioral health professionals in a collaborative environment - Help individuals during some of the most critical moments in their recovery journe…