QA Manager - Logistics - FY27

Takealot.com , South Africa’s leading online retailer, is looking for a highly talented QA Manager (Logistics) to join our team. We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great. Who’s who in the tech space The position reports to the QA Test Manager. Your mission should you choose to accept it: Lead and provide strategic oversight to multiple QA teams across diverse products and stakeholders, ensuring alignment with overall business objectives. Foster seamless coordination and robust communication channels among QA teams and various product stakeholders to build a cohesive quality assurance strategy. Cultivate a self-sustaining environment where teams are empowered to make autonomous decisions, thereby allowing you to dedicate efforts towards strategic enhancements and innovation in the QA domain. Engage actively in QA processes to garner insights and drive technical advancements, leveraging firsthand experience and hand-on involvement to refine processes and develop strategic initiatives. Build and nurture strategic alliances with product teams within and across divisions to synchronise QA goals with broader business strategies. Contribute to the Community of Practice for Quality Assurance within the engineering landscape to share knowledge and best practices. Spearhead recruitment efforts to attract top talent for the QA team, ensuring a robust and competent workforce. Elevate development quality by formulating and instituting superior testing processes and practices in collaboration with engineers and engineering managers. Collaborate with engineering leadership to architect and manage an integrated roadmap for automation initiatives, with a focus on enhancing efficiency and coverage. Play a pivotal role in refining the automation strategy and expanding automation coverage for both UI and service-based tests. Ensure teams continuously develop, execute and maintain comprehensive test cases to identify and address bugs, aligned with best practices and strategic objectives. Oversee the creation and maintenance of sustainable and reusable test data, ensuring data integrity and efficiency. Proactively identify testing gaps and lead the collaborative resolution process with automation engineers, engineers, and QA Analysts. Maintain rigorous standards in bug identification, documentation and tracking in line with strategic goals and industry best practices. Oversee regression testing operations, ensuring robust quality control when addressing resolved bugs. Ensure continuous feedback from production issues is integrated into the QA test base by reevaluating coverage and updating test cases to uphold adequate coverage. Strategically increase code coverage across the technology stack by identifying critical tests at the unit, service, and functional levels. Develop and disseminate detailed status reports based on test outcomes to team leaders, highlighting implications for overall project plans and timelines. Initiate and drive programs aimed at elevating QA visibility in project progress, building dynamic relationships with product stakeholders to ensure early and proactive QA engagement in upcoming projects. Mentor and coach the test teams and engineers, enhancing their capabilities in test methodologies and automation practices. Skills needed: Stakeholder Relationship Management: Demonstrated ability to build and maintain effective relationships with a diverse range of stakeholders across multiple teams and divisions. Leadership and Coordination: Proven experience in leading and coordinating cross-functional efforts, ensuring alignment and achievement of common quality objectives across various teams. Team-Oriented Approach: A team player who excels as an active listener, mentor and communicator, fostering co…