QA Manager

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles! We’re hiring a QA Manager to lead the next evolution of quality engineering across Caseware’s SaaS product teams—driving scalable, modern approaches to testing, automation, and developer enablement. Reporting into the Data Analytics, Interoperability, and AI Platform organization, this role is uniquely positioned to define quality strategy across foundational platform areas that underpin our most critical innovations. What makes this role especially exciting: we’re not just building traditional apps. We’re accelerating delivery of advanced analytics, LLM-based GenAI features, and moving toward agentic AI capabilities—systems that defy conventional testing and require new thinking around test strategy, observability, and statistical validation. You’ll help build teams and architect a quality practice that is not only robust and scalable, but capable of handling the complexity and nuance of modern, non-deterministic systems. If you’re energized by the challenge of enabling velocity while maintaining trust and quality in data- and AI-driven systems, this is the opportunity to shape that future. ❗ This is a full-time permanent position ❗ This is a exisisting vacancy 📍 Location: This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office located at 351 King St E Suite 1100 Toronto ON.