QA Chapter Lead

The Company: impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products— Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com : The QA Chapter Lead is responsible for defining, implementing, and overseeing quality assurance strategies to ensure the delivery of high-quality software products for the group. This role bridges technical QA execution and leadership, guiding QA engineers while collaborating closely with development, product, and DevOps teams to embed quality throughout the software development lifecycle. What You'll Do: As a QA Chapter Lead for the event processing group, you will lead a critical function focused on both the technical infrastructure and the human element of Quality Assurance. Your responsibilities will include: Quality Strategy & Process Define and maintain QA standards, methodologies, and best practices Establish test strategies for functional, regression, integration, performance, and security testing Ensure quality gates are integrated into CI/CD pipelines Drive continuous improvement of QA processes and tools Leadership & Team Management Lead, mentor, and support QA engineers (manual and automation) Plan QA resource allocation and testing schedules Conduct reviews, provide feedback, and support skill development Promote a culture of quality ownership across teams within the group Test Planning & Execution Own test plans, test cases, and test data strategy Oversee test execution and defect management lifecycle Ensure adequate test coverage and risk-based testing Validate acceptance criteria and release readiness Ensuring coverage for smoke testing post release. Automation & Tooling Drive test automation strategy and framework selection Ensure effective use of automation tools and test management systems Collaborate with DevOps on CI/CD integration Monitor test execution metrics and reporting Stakeholder Collaboration Partner with Product Managers to clarify requirements and acceptance criteria Work closely with Engineering Leads to resolve quality risks Communicate quality status, risks, and metrics to stakeholders Support release planning and go/no-go decisions Partner with QA platform & enablement to evaluate & implement next gen tools & technologies for the QA function. What You Bring: 5+ years of experience in Quality Assurance and/or Software Development Engineering in Test (SDET) roles, with a strong background in test automation and platform development. Leadership experience, ideally leading QA teams for more than a year. Deep expertise in various testing methodologies, tools, and frameworks (e.g., Selenium, Playwright, TestRail, CI/CD integration, API testing). Excellent communication, interpersonal, and collaboration skills, with the ability to influence and align stakeholders across different teams. A proactive and innovative mindset, always seeking ways to improve quality, efficiency, and developer experience. Nice To Have: Experience leading test framework migrations. Familiarity with OWASP guidelines and security testing tools preferred. Affiliate & Partnerships Industry Fundamentals Certification by PXA Salary Range: $130,000.00 - $150,000.00 USD per year, plus an a…