QA Analyst

At Range Group we believe in the power of the professional travel advisor. We represent over $4.5 billion in annual travel sales. All our investments stem from a common thesis, that travel advisors add real value to a trip. Travel advisors when equipped with technology and 24/7 support are irreplaceable. Equally important is our philanthropy. Range Foundation channels 10% of group profits to social impact. From exploration grants, improved access to education, new discoveries on sea and land, cultural infrastructure, and helping our global neighbors in times of need — we are investing to build a better future. This is a hybrid role with a minimum of 2-days a week at our office located in Downtown, Toronto. About TripArc TripArc builds and operates the technology platform that powers travel agencies and advisor networks across North America. Our platform is complex, our pace is fast, and quality assurance sits at the heart of everything we deliver. We're looking for a Senior QA/QA Analyst to join our team in a hands-on senior individual contributor role. This is an opportunity for someone who is passionate about test automation, quality engineering, and software testing craftsmanship while mentoring other QA professionals. As the Senior QA Analyst, you will own the automation strategy within your delivery pod by designing and maintaining Playwright/TypeScript automation frameworks, executing deep manual and exploratory testing, and helping establish a high technical standard across the QA team. You'll work closely with Developers, Product Owners, and the QA Manager while providing mentorship and guidance to QA Analysts. The ideal candidate brings deep, hands-on expertise with Playwright and TypeScript—the primary automation framework used across the team—not simply experience with multiple testing tools. You'll also be comfortable incorporating Claude or comparable AI-assisted development and testing tools into your daily workflow to improve efficiency and testing quality. Key Responsibilities Test Automation (Playwright & TypeScript) Design, build, and maintain automated test suites using Playwright and TypeScript. Own the automation architecture for your product area, including page objects, reusable utilities, fixtures, test data management, and reporting. Continuously expand automation coverage across UI, API, regression, and end-to-end testing. Integrate automated testing into CI/CD pipelines to provide fast, reliable feedback throughout the development lifecycle. Troubleshoot failed automated tests and distinguish product defects from automation or environment issues. Continuously improve automation maintainability, scalability, and reliability. AI-Assisted Quality Engineering Use company-approved AI tools, including Claude, to accelerate test case creation, automation development, code review, and defect investigation. Apply sound engineering judgment when validating AI-generated code and test coverage. Share effective AI-assisted testing practices and workflows across the QA team. Manual & Exploratory Testing Perform detailed manual and exploratory testing for complex functionality and scenarios not yet automated. Create well-structured test plans and test cases using Xray. Execute functional, integration, regression, system, and exploratory testing. Perform API testing using Postman and validate application data through SQL queries. Document defects in Jira with clear reproduction steps, environment details, and expected versus actual results. Collaboration & Mentorship Partner closely with Developers, Product Owners, and the QA Manager to define quality strategy early in the development lifecycle. Review test cases and automation contributions from QA Analysts while providing coaching and technical mentorship. Participate in Agile ceremonies, sprint planning, backlog refinement, and release readiness discussions, representing the QA perspective. Assess quality risks and communicate recommendations clearly to both tec…