Public Information Officer, Supervisor

| DEPT OF TRANSPORTATION *Be a part of an innovative and collaborative team driving a safer transportation system for Arizona.* | | --- | ### **Juvenile Corrections Public Information Officer,** ### **Supervisor** | Job Location: | | --- | #### Communications #### 2302 W. Durango #### Phoenix, AZ 85009 | Posting Details: | | --- | #### Salary Range: $82,573.10 - $92,573.10 #### Anticipate Hire Rate: $89,999.93 #### Grade: 23 #### Closing Date: 07/20/2026 | Job Summary: | | --- | Responsible for work of considerable difficulty, supervising a team of four public information officers (PIOs) that are responsible for external communications about unplanned and impactful highway incidents to news media & through social media. Often works outside of regular business hours, including evenings, weekends & holidays, often without direct supervision. Serves as a lead resource for the agency, making external communications decisions on urgent & high-profile events. Directs preparation of news releases, social media content & other multimedia. Serves as a primary contact with Traffic Operations Center (TOC) staff, responder personnel & PIOs in other organizations during emergency incidents. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. *The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.* | Job Duties: | | --- | Supervise & direct staff, prepares staff scheduling, ensures proper coverage for 17-hours per day, 7- days-a-week operation, fills in during staff shortages. Develops & tracks team performance goals, completes employee evaluations that align with division & agency goals. Provides regular media/interview training to PIOs. Manage training & career development for direct reports. Manages agency social media strategy. Assigns/reviews content, ensuring it aligns with agency messaging, meets professional standards. Keeps staff up to date on trends & digital editing tools with the aim of producing engaging social media. Tracks social media analytics, using data-driven approach to guide creation of engaging content. Manages agency social media strategy. Assigns/reviews content, ensuring it aligns with agency messaging, meets professional standards. Keeps staff up to date on trends & digital editing tools with the aim of producing engaging social media. Tracks social media analytics, using data-driven approach to guide creation of engaging content. | Knowledge, Skills & Abilities (KSAs): | | --- | **Knowledge of:** • Principles & practices of journalism, public relations, and public information. • Expert communication techniques – written and oral. • Communication strategies during emergency situations. • Government communications, news, and social mediums. • Computer software and/or applications related to photography, graphic design and videography. • Google Workspace. • Associated Press Style. • Social media standards, trends, production and methods of measurement. • Team coordination during incidents of high media &public interest. • Newsworthy subjects, plans and projects that draw media interest. • News media interviewing and outreach strategies. • Incident command structure. **Skills in:** • On-camera speaking in live and recorded settings. • Expert use of social media platforms in a professional capacity. • Shooting, producing, editing video for social media. • Troubleshooting technical issues and assist when there is no after-hours technical support. • Prioritizing tasks during high-pressure situations. • Strong interpersonal and relationsh…