PT Sales Lead - Lee Wrangler

**Who We Are:** Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders. **Job Posting:** *Brand Experience/Customer Service* - Ensure excellence in customer service in the store by upholding high retail standards to ensure an in-store experience that aligns with company standards. - Initiate conversations with all customers, building a relationship to learn interests and identify products to suggest. - Assist customer in the fitting room. - Recommends product that is aligned with customer needs and preferences through suggestive selling and encourages the customer to make a purchase. - Builds brand loyalty by promoting the rewards program and achieves weekly loyalty sign up goals. - Learn about new products and trends to better engage customers. - Consistently achieve personal sales targets and contribute to overall store performance. - Provides information and advice on product performance, features, and specifications. *Visual, Operation, and Safety* - Maintain visual merchandising standards and ensure the sales floor is clean, organized, and well-stocked. - Assist in daily store operations, including opening and closing, freight processing, accurately process transactions, handle cash, and maintain point-of-sale integrity. - Follows company and store policies, procedures, and operational guidelines; communicates concerns to store leadership. - Assigns tasks to team members as directed to support operational needs. - React quickly to all customers and/or employee injuries and report them immediately to the Manager on Duty. - Participates in Loss Prevention Audits, understands and complies with company loss prevention policies to minimize store shrink. *Leadership* - Acts as Manager on Duty in the absence of the other members of the leadership team. - Regularly communicates any employee’s concerns directly to the Store Manager. - Assists with onboarding and training new team members in sales behaviors, customer service expectations, and store procedures. - Addresses customer concerns professionally and in accordance with company guidelines. **Position Competencies:** - ***Bold Accountability:*** Demonstrate accountability and follow through on assigned responsibilities. - ***Customer Centric Innovation:*** Passion for the brand and knowledge of the customer and products. - ***Empowered Collaboration:*** Promote an environment that encourages feedback, belonging, participation, creativity, and learning by communicating best practices and ideas. - ***Global Agility:*** Willingness to make changes as suggested by manager on duty to meet store goals and create a positive work environment. - ***Strategic Foresight:*** Take initiative to work ahead, seeking guidance when appropriate. - ***Purposeful Integrity:*** Respect the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands. - ***Urgency for Impact:*** Acts quickly to support sales, loyalty enrollment, and service goals. **Job Requirements:** - Must be 18 years of age or older. - Retail or customer-facing experience preferred but not required. - Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business. - This role requires a minimum availability of 30 hours per week including one weekend day and rotating holidays, additional availability a plus. **Essential Functions:** Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Ability to communicate clearly and respectfully with customers and team members. - Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.). - Stand and move throug…