PT Customer Service Representatives - Back of House

**Join Our Team!** Are you passionate about helping people and keeping operations running smoothly behind the scenes? Watermelon Swim is seeking a Back-of-House Customer Service Representatives to join our *melon-tastic* team in our Riverview and Wesley Chapel locations. We’re looking for individuals who are detail-oriented, client-focused, and motivated to support our mission of safety and community. **As a key member of Team Melon, you will:** - Provide exceptional customer support through phone, email, and internal systems. - Assist clients with scheduling, account questions, and general inquiries. - Collaborate with the team to ensure accurate information flow and a seamless client experience. - Support Front Desk team as needed. **What We’re Looking For:** - Organized, dependable, and friendly individuals with a service-oriented mindset. - Previous customer service or administrative experience (behind-the-scenes support preferred). - Strong written and verbal communication skills. - Comfort working with multi-line phone systems, databases, and Microsoft Office (Outlook, Word). - Ability to manage multiple tasks in a fast-paced environment while staying calm and professional. - Must be at least 18 years old. **Why Join Watermelon Swim?** - Consistent part-time schedule. - Opportunities for professional development and growth. - A positive, supportive, and fun work environment. - **Make an Impact:** Play a vital role in supporting our mission to grow a community of safer, more confident swimmers. **This is not a remote position.** **Watermelon Swim participates in the eVerify program.**