Psychiatric Services Medical Support Staff

Community Action Partnerships of Western Nebraska (CAPWN) is a non-profit community-based health and human services organization that serves low-income, disadvantaged and those unable to meet their needs through other sources. The agency was established in 1965 and provides services to over 9,000 individuals, children and families in three main areas: - **Community Health Services**: WIC, Commodity Supplemental Food, Foster Grandparents, Head Start, and Child Development Center. - **Clinical Health Services**: Primary Care, Reproductive Health, Diabetes Management, Immunizations, Migrant Health, Ryan White HIV; Behavioral Health including Counseling Services, Medication Management, Medication Assisted Treatment and Substance Use Counseling and Intensive Outpatient Services and Dental Services. - **Supportive Health Services**: Family Stabilization, a Teen Outreach Program, SOAR, Youth Leadership Program, Youth Shelter and Housing Assistance Programs. **OUR PROMISE**: Community Action changes people’s lives, embodies the spirit of hope, improves communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other. **VISION** Communities where everyone has an opportunity for a successful life. **MISSION** The Mission Statement of the Community Action Partnership of Western Nebraska is to provide quality services and promote learning opportunities to improve nurture the health and well-being of Western Nebraska communities. **KEY BELIEFS** - **Integrity—**We treat all people with dignity and respect. - **Compassion—**We believe working compassionately with people enriches all. - **Inclusion—**We are inclusive and advocate for diversity. - **Collaboration—**We believe working in partnerships strengthens communities; we seek mutually beneficial partnerships that advance a common mission. - **Innovation—**We embrace opportunities to learn, grow and make wise choices. **COMPETITIVE BENEFITS PACKAGE**: ● Health ● Dental ● Vision ● Health Savings Account (HSA) ● Flex Plan ● 401k ● Basic and Voluntary Life Insurance ● Eleven Paid Holidays ● PTO ● Extended Illness (EIB) ● Employee Assistance Program ● Aflac ● Community Discounts ● Potential for Incentive Pay ● 8:00 AM - 5:00 PM Monday through Friday Fulltime **Date:** February 2018 **** **Revised:** January 2026 **** **Job Title** **:** Psychiatric Services Medical Support Staff **Reports To** **:** Psychiatric Services Nursing Supervisor **Areas of Responsibilities** **:** Assist behavioral health patients for the duration of their clinical visit. Provide interpretation services for behavioral health patients. **Major Duties** **:** 1. Play an active role in patient services using the provider-led, team-based Patient Centered Medical Home Care Model. 2. Work with Psychiatric Services team to achieve and maintain high level of client care, by helping patients receive services in an efficient, effective, and courteous manner, delivered in the patient’s preferred language and supporting patient care that is “accessible, continuous, comprehensive, evidence-based, family-centered, coordinated, compassionate, and culturally effective.” 3. Is accessible and visibly present to members of the Psychiatric Service team during clinic hours. 4. Provides triage and patient flow assistance to all providers. 5. Administers standard screening and outcome measures instruments. 6. Facilitates provider and patient requests for same-day and future consultations with the Psychiatric Services providers. 7. Assists the Psychiatric Services providers in scheduling patient follow up appointments. 8. Assures availability, in the patient’s preferred language, of patient education and other materials related to Psychiatric Services. 9. Manages and coordinates referrals to specialty Psychiatric Services which include Mental Health and Substance Abuse services. 10. Maintains up-to-date contact information about commonly used…