Protective Security Agent - Full Time

***About the role:*** The Protective Security Agent serves as the premier point of contact and primary line of defense for employees, visitors, and executives, delivering an exceptional corporate workplace experience through a precise combination of five-star hospitality and rigorous operational security. This role requires individuals with high emotional intelligence, calm under pressure, and a strong sense of professional discipline— aligned with backgrounds in corporate security, executive protection, or military service. Responsibilities include executing proactive threat-mitigation protocols, managing visitor registration, supporting cloud-based access control procedures, and coordinating complex security logistics. The Protective Security Agent works in lockstep with corporate Workplace Services and campus security leadership to maintain a safe, welcoming, and high-integrity environment. This position reports directly to the Security Operations Manager. ***In this role, your responsibilities will be:*** - The Hospitality Greeting: Greet employees, visitors, international dignitaries, and executives in a highly professional, friendly, and hospitality-focused manner while serving as the primary anchor for the facility. - Workplace Platform Execution: Manage visitor registration, badge issuance, credential verification, and facility access control procedures utilizing modern enterprise Visitor Management Systems (VMS) and cloud-based security platforms. - Proactive Threat Assessment: Maintain constant, active situational awareness to identify, de-escalate, and resolve security anomalies, suspicious activity, policy infractions, safety hazards, or physical breaches before they escalate. - Facility Stewardship: Proactively inspect the facility footprint and log building defects, safety hazards, or maintenance items directly into the client's internal IT/facilities ticketing infrastructure. - Lobby & Event Logistics: Coordinate security operations, including executive-level arrivals, high-profile corporate event security, and delivery/logistics routing. - Operational Reporting: Create and maintain digital visitor records, comprehensive incident reports, daily activity logs, and required administrative security documentation. - Emergency & Trauma Response: Act as the primary on-scene coordinator during medical emergencies, evacuations, or fire/life safety incidents, delivering immediate, disciplined guidance, CPR/AED administration, and trauma-kit coordination until first responders arrive. - Perform other related operational duties as required. ***As a candidate you must have:*** - Associate’s or Bachelor’s degree in criminal justice, emergency management, business administration, or a related discipline preferred; equivalent military or law enforcement operational experience is highly valued. - Minimum two (2) to three (3) years of experience within high-end corporate campus security, executive protection, or military operational roles (e.g., Military Police, Security Forces, Master-at-Arms) where front-facing brand representation and high discipline were required. - Demonstrable technical proficiency in operating modern, cloud-based enterprise Access Control Management databases, digital visitor check-in software, and workspace productivity platforms (iOS and PC hardware). - Strong verbal and written communication skills with the absolute ability to exercise professionalism, sound judgment, strict confidentiality, and tactical discretion while perfectly balancing interpersonal tact with security enforcement. - Must complete and maintain state Guard Certification as prescribed by applicable state law, as well as all client-required certifications; all documentation and licensing pathway support will be facilitated by the employer. - Must be a highly dependable team player exhibiting acute business maturity, attention to detail, and the flexibility to work varying shifts, weekends, holidays, and special events as operational…