Proposal Manager, Implementation Consultant

Join AutogenAI – Revolutionizing Proposal Writing with generative AI AutogenAI is a leader in generative AI SaaS, transforming how organizations draft and optimize winning proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across industries. Our innovation stems from a belief that language AI technology will revolutionize business communication over the next decade. We empower our clients to grow faster and more efficiently by delivering AI language engines customized to their needs that save time, improve content quality, and increase win rates in highly competitive markets. AutogenAI is a company where everyone can have a career-defining experience and success is achieved by fostering a culture where innovation and ambition thrive. As we scale, passionate professionals are invited to join our journey of innovation, helping shape the future of AI-powered business solutions. Job Summary: If you have run proposals, you know the parts that never make it into a job description. The 2am submission. The weekend lost to a compliance matrix. The reviewer comment that lands after the section is already locked. This role is for someone who has lived that and wants their judgement to count for more than what they can personally write before a deadline. AutogenAI is seeking a proactive and customer-focused Proposal Manager to join our team. In this role, you’ll be the primary guide for new customers, ensuring they have a seamless and positive experience implementing our platform. You’ll manage onboarding journeys, configure the platform to meet customer needs, deliver impactful training, and drive early adoption and engagement. Your work will help customers reach key milestones and set the stage for long-term success with AutogenAI. On AI, plainly: this role exists because deep proposal expertise is what makes the technology work, not what it replaces. The judgement you have built about what wins is the input the platform cannot generate on its own. Your job is to teach proposal teams to direct it. You do not need software or SaaS experience. We will teach you the platform. We cannot teach proposal craft. Location: 📍 This role is hybrid with the expectation of ~2 days per week in our Midtown NYC office, or with clients (some travel to DC may be required). What you'll be responsible for: Customer Onboarding: Welcome new customers and guide them through their onboarding journey, ensuring a smooth and successful start with AutogenAI. Project Management: Create and manage tailored project plans, ensuring timelines, milestones, and deliverables are consistently achieved. Platform Configuration: Configure the AutogenAI platform to meet customer-specific requirements, ensuring early value and adoption. Training Delivery: Deliver comprehensive onboarding training sessions—both foundational and advanced—in virtual or in-person formats. Proposal Workflow Alignment: Help customers connect the platform to their existing proposal workflows, including RFP intake, compliance review, annotated outlines, content reuse, review cycles, writing assignments, and deadline-driven submissions. Customer Engagement: Provide proactive support and guidance throughout the implementation phase, ensuring customers feel confident and supported. Cross-Functional Collaboration: Work closely with Customer Success and Product teams to ensure continuity, share feedback, and create a seamless customer experience. Customer Communication: Maintain consistent communication to keep customers informed on progress, platform updates, and key next steps. Customer Handover: Coordinate smooth handoffs to Customer Success post-implementation, supporting strong ongoing relationships. What the work actually looks like: A representative week runs several accounts at once, each at a different stage of trust. A discovery or value alignmen…