Project Manager

We are seeking a Project Manager to support our IT teams. This role serves as a technical project manager responsible for overseeing multiple implementation projects across technology and process initiatives. The Project Manager acts as a key liaison between internal IT teams, vendors, and business stakeholders to ensure successful delivery of IT solutions aligned with organizational goals. This role also serves as a change management champion, supporting the design and execution of change initiatives tied to technology implementations. ## Essential Duties & Responsibilities ### Program Leadership - Partner with IT leadership to define program goals and objectives aligned with organizational strategy. - Establish and communicate program governance and key performance indicators (KPIs). ### Project Management - Serve as the primary project management resource for assigned projects. - Collaborate with project teams to ensure successful execution of implementation initiatives. - Monitor project progress, identify risks, and implement mitigation strategies. - Maintain comprehensive project documentation, including plans and status reports. ### Stakeholder Engagement & Technical Liaison - Act as a liaison between internal teams, vendors, and stakeholders to ensure effective communication and alignment. - Collaborate with legal, administrative, IT, vendor, and executive teams to support program objectives. - Communicate project status, risks, and issues through regular reporting and meetings. ### Change Management - Serve as a change champion by embedding change management best practices across IT initiatives. - Coordinate stakeholder engagement and clearly communicate project vision and objectives. - Partner with the training team to support adoption of new technologies and processes. - Identify change impacts and develop mitigation strategies. - Track change and training effectiveness and implement corrective actions as needed. - Support long-term adoption and sustainability of changes within end-user operations. ### Quality Assurance - Collaborate with IT leadership to define and maintain quality standards for IT implementations. - Ensure adherence to performance, security, and compliance requirements. - Apply best practices and quality control measures throughout project lifecycles. ### Project Execution Support - Act as a working member of project teams when needed, completing assigned tasks to support delivery timelines. ### Business Case Development - Partner with IT leadership and project teams to develop business cases and project charters for new initiatives. ### Documentation & Reporting - Maintain project plans and documentation throughout the lifecycle of active projects. - Facilitate weekly status meetings for all active projects, ensuring accurate reporting and follow-up on action items. ### Risk Management & Corrective Actions - Identify, recommend, and coordinate corrective actions related to scope, cost, resources, and schedule risks. ### Required Qualifications - Strong interviewing and requirements-gathering skills with business stakeholders. - Excellent attention to detail and documentation skills. - Strong verbal and written communication abilities. - Excellent planning, organization, implementation, and follow-up skills. - Familiarity with change management frameworks (e.g., ADKAR or similar). - Experience applying organizational change management principles in large, matrixed environments. - Ability to work independently and collaboratively within teams. - Ability to manage stress and maintain professionalism in fast-paced environments. - Adaptability to changing processes and systems. - Minimum of 5 years of experience in technical roles (legal environment preferred but not required). - Prior experience with project management methodologies. - Strong analytical and problem-solving skills with ability to propose innovative solutions. - Ability to manage multiple priorities and competing deadlines effectively.