Project Coordinator

OB TITLE: ***Job File Coordinator - Entry Level*** PAY: Hourly DOE LOCATION: San Leandro, CA ***SERVPRO of Belmont/San Carlos, San Leandro & Stockton*** is currently seeking an Estimator/Job File Coordinator in our ***San Leandro Location***. Do you love helping people through difficult situations? Have you even been curious what happens after the fire trucks leave a property? In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage *“Like it never ever happened”!* We are currently seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and a serious multi-tasker to support our talented Production Management team. As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with **opportunity to learn and grow.** Education is not limited to your immediate position, we encourage our team to learn about other departments and set goals to grow within the company. **PRIMARY RESPONSIBILITIES -** **Training Provided!** · Monitor job progress and cause for any delays · Scheduling for the Production Department, with a contingency plan · Maintain job file documentation - advising team of anticipated completion · Notify vendors when their services are needed · Maintain internal and external communications - customers, vendors, office and management team · Ensure all daily documentation is collected and saved to the server/system - scanning documents and downloading photos · Learn and utilize our internal systems as well as the services our Production Team provides. · Assist the Office and Production Managers in customer questions and needs · Act as the liaison between the office and production teams, you would be a hub for communication · Assist other departments, as needed. **POSITION REQUIREMENTS** · 2+ years of administrative or office related experience. · Experience with job customer service, scheduling, quality assurance, and the restoration process is a plus. · Experience in service industry environment a plus. · Outstanding written and verbal communication skills - with patience · Polite, confident, and excellent customer service skills, including listening and questioning skills. · Excellent organizational skills and strong attention to detail. · Self-motivated and goal oriented. · Ability to multi-task. · Capability to work in a fast-paced, team-oriented office environment. · Proficiency in Microsoft Office (i.e., Outlook, Word, Excel). · Ability to learn new/proprietary software. · Minimum education High School Diploma or GED equivalent. · Ability to successfully complete a background check subject to applicable law. **HOURS** · 40 Hours/week. Hours between 7:00am to 6:00pm. 8 hour shifts Monday-Friday, time may vary · Flexible to work overtime when required. **PAY RATE** Based on experience. Please visit our website, [**https://www.servprosanleandro.com**](https://www.servprosanleandro.com/), for additional information. *SERVPRO of Belmont/San Carlos, San Leandro & Stockton is an EOE M/F/D/V/employer*. Compensation: $22.00 - $26.00 per hour ## Picture yourself here fulfilling your potential. At SERVPRO^®^, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^®^ career opportunities near you is easy! We look forward to hearing from you. *All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control…